Customer Service / Inside Sales RepresentativeAlphaGraphics - US462 • Sunnyvale, CA, US
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Customer Service / Inside Sales Representative
AlphaGraphics - US462 • Sunnyvale, CA, US
30+ days ago
Job type
- Full-time
Job descriptionCompetitive Compensation Hard work, collaboration, humanity, fun, and laughter Career path development Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Attract potential customers by answering product and service questions and suggesting information about other products and services. Executes a variety of marketing functions including : Assists with Print Bindery as needed, and manages the Blueprints production Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Job Description
Job Description
Benefits :
- Bonus based on performance
- Opportunity for advancement
- Training & development
Our tight-knit team in AlphaGraphics Sunnyvale is actively seeking a Customer Service / Inside Sales Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
Customer Service / Inside Sales Representative Perks and Benefits :
More than anything, were looking for a highly collaborative and dependable person who is driven by the opportunity to contribute to the success of the business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
Customer Service / Inside Sales Representative (CSR) Daily Tasks :
o Mailings,
o New Customer appreciation program, such as hand written Thank you cards, etc.
o Website and Social Media postings
Customer Service / Inside Sales Representative (CSR) Role Qualifications :
AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with other businesses and provide them with high-quality solutions that solve problems.
Apply today!
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Inside Sales Customer Service Representative • Sunnyvale, CA, US
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