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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberZach Plackemeier - State Farm Agent • City of Saint Peters, MO, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Zach Plackemeier - State Farm Agent • City of Saint Peters, MO, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY :

I opened my first agency in St. Charles in 2016 and expanded with a second location in St. Peters in 2022. My journey with State Farm started right after college, inspired by my uncle, who worked as a sales team member with the company. Before becoming an agent, I was a college basketball playera passion that taught me teamwork, discipline, and leadership, all of which I bring to the business every day.

Ive been married for 12 years and am a proud dad to three young kids (ages 7, 6, and 4). When Im not in the office, youll likely find me hunting, golfing, or spending time with my family. Im also deeply committed to giving back, serving on the board of our local Boys & Girls Club and supporting community initiatives that make a difference.

Our office is known for its upbeat, fun atmosphere where collaboration and camaraderie are key. We believe that enjoying what you do is just as important as doing it well. If youre looking for a team that works hard, supports one another, and celebrates success together, this could be the perfect place for you.

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Zach Plackemeier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • QUALIFICATIONS :

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Create a job alert for this search

    Representative State • City of Saint Peters, MO, US

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