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Customer Operations Specialist

Customer Operations Specialist

VirtualVocationsPlano, Texas, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Operations Specialist - Remote.

Key Responsibilities

Coordinate with Account Managers to prioritize and manage customer inquiries and issue resolutions

Evaluate and resolve customer complaints, ensuring timely follow-up on purchase orders and quality issues

Collaborate with specialized support teams to manage operational tasks and enhance communication across departments

Required Qualifications

2-year degree or equivalent experience

4-6 years of retail and / or supply chain experience with a solid understanding of sales and operations

Experience with case management tools and issue tracking

Ability to manage multiple stakeholders and prioritize tasks effectively

Good judgment and decision-making skills in a remote work environment

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Operation Specialist • Plano, Texas, United States