Director of Account Management

A company is looking for a Director of Account Management.

Key Responsibilities

Develop and execute account management strategies to drive product adoption and customer retention

Lead and mentor a team of Sales Managers and Account Managers, establishing KPIs and tracking performance

Act as an escalation point for strategic accounts, ensuring client satisfaction and issue resolution

Required Qualifications

10+ years in account management or sales, with 3+ years in a senior leadership role

Proven track record of managing teams and achieving revenue growth in a fast-paced environment

Experience with managing team metrics, including quota and KPI attainment

Familiarity with Salesforce and customer engagement tools

Strong people management and development skills