Physical Security Specialist

Level 2, Physical Security Specialist

We are looking to add a Level 2, Physical Security Specialist to our growing Information Technology department. As a Level 2, Physical Security Specialist, you will be responsible for ensuring the physical security and safety of our company's premises, assets, and employees. They will play a critical role in developing, implementing, and maintaining security protocols and procedures to safeguard our people and property. This on-site position will directly support our IT operations at our Corsicana, TX facility.

Essential Functions

• Provide support to users by being the first point of contact for error reporting.
• Resolve user technical issues related to computers, phones, tablets, and other office systems.
• Install and update company software and hardware as needed.
• Diagnose and resolve technical hardware and software issues on Windows and other operating systems.
• Contribute to creating and maintaining documentation for a knowledge base and self-service portal.
• Manage inventory and users in various systems.
• Assist the security team with regular security assessments of Riot Platforms' physical facilities to identify vulnerabilities and recommend necessary improvements.
• Assist with the support and maintenance of the Company's access control system and video management system, as well as the integration of other safety and security subsystems, i.e., intrusion detection.
• Use Physical Access Control System (PACS) to manage, operate, and maintain the physical security systems associated with the control and monitoring of the access control.
• Serve as GSOC's frontline support for any issues related to Genetec or any hardware that is essential for the department to continue its intended function.
• Coordinate with guard services and alarm monitoring companies to ensure the efficient and effective provision of security services.
• Support group building project security requirements with processing access control requests, site visits, and document review.
• Train and educate employees on security awareness, protocols, and procedures, fostering a culture of security awareness.
• Stay current with advances in physical security technology and recommend and implement new systems or upgrades as necessary.
• Support RIOT's culture of continuous improvement through active monitoring of system performance and recommend updates or changes to improve functionality and user experience.
• Other responsibilities as assigned by management.

Knowledge, Skills, and Abilities

Education and Experience

Compensation and Benefits