Cashier / Cook / Server / Customer Service

divh2Crew Team Member / h2pThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. / ppMcMarro Family Restaurants own and operate 30 McDonalds Restaurants throughout Southern California. We have been in business for over 30 years and have spent the last decade expanding our business and creating opportunities for career growth for our employees. At McMarro we believe in working together to create a culture that supports the companys values; Family, Integrity, Community and Teamwork. / ppAs a Crew Team Member, you will play a crucial role in ensuring the smooth and efficient operation of the restaurant. Your primary responsibility is to provide excellent customer service by greeting our customers with a smile, ensuring a memorable visit, delivering high-quality products, and maintaining a clean and welcoming environment for our guests. Crew members are expected to work in several workstations and areas of the restaurant and complete different cleaning tasks in each area. Areas include drive-thru, front counter, production, dining room, restrooms, parking lot, and other areas within the restaurant or areas that are considered company property. / ppJob Responsibilities : / ppContribute to a Safe Respectful Workplace - practice respectful communication with co-workers and customers. / ppCustomer Service regardless of your station, greet our customers in a friendly manner, follow McDonalds procedures for customer satisfaction. / ppFood Preparation and Cooking prepare and present our delicious food items following McDonalds procedures and standards - always prioritizing food safety. / ppSafety Compliance maintaining a safe environment for both crew and customers by following McDonalds procedures to prevent work accidents. / ppCleaning and Sanitization maintain a clean restaurant by keeping your work area clean as well as the areas that our customers visit. / ppTeamwork it starts with reporting to work on time and doing your personal best. It also includes taking initiative to help co-workers with tasks in order to meet the restaurants goals. / ppDependability listening and following directions given by your manager, reporting to work on time and being consistent. / ppAppearance - follow the companys appearance policy 100%, 100% of the time. / ppAdaptability learn to operate other workstations and adapt quickly to change. / ppUpselling and Promotion recommending menu items and encouraging customer use of surveys and the McDonald app. / ppStocking and Inventory keeping the restaurant well stocked for efficient operations. / ppRequirements Skills : / ppHas a can-do attitude, sense of optimism, ownership, and commitment towards his / her work responsibilities. / ppProvide excellent customer service, including communication skills and a friendly attitude. / ppWillingness to learn and grow. / ppCan excel in a fast-paced environment with minimum supervision / ppExhibits polite and respectful behavior at all times / ppAbility to stand for long periods, lift items (typically 10-30 pounds) / ppAbility to handle money, make transactions, and provide correct change when necessary / ppAbility to follow health and safety standards, including hygiene practices and proper food handling procedures / ppReliability, punctuality, and a strong work ethic are important / ppAbility to be cross-trained in multiple departments and multitask / ppQualifications : / ppMust be 16 years of age or older to apply / ppIf under 18 must provide valid work permit / ppFriendly / positive attitude / ppFlexibility in scheduling, including weekends (Friday, Saturday, Sunday) and holidays / ppBenefits : / ppHourly rate $20-$21.75 / ppMedical Insurance / pp401k with matching contributions / ppUnpaid Leaves of Absence / ppPaid Sick Time - in accordance with City or State ordinance / ppEducation through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language / ppDiscount programs / ppFree meals / meal discounts / ppAdditional Info : / ppEmployees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. This job posting contains general information about what is expected of a Crew Team Member but is not a complete description of all duties of the job. This profile does not list every essential function of the job. McMarro reserves the right in its sole discretion to amend, modify, or terminate this job profile along with any compensation plans or programs, benefits, and other terms and conditions of employment at any time. / ppBy applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonalds USA. I understand that this franchisee is a separate company and a separate employer from McDonalds USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonalds USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. / p / div