Remote Reservations & Customer Experience Coordinator

Reservations & Customer Experience Coordinator

This is a remote position.

Join a fast-paced, global startup that's transforming how golfers book and enjoy courses around the world! In this fully remote role as a Reservations & Customer Experience Coordinator, you'll be the key point of contact for golfers and courses alike ensuring reservations are flawless, coordinating with resorts, and delivering top-notch customer service. You'll also support their leadership team with operational tasks, helping keep the business running smoothly. Work EU, UAE, or UK hours and become part of a dynamic, international team making a real impact on the golf experience worldwide.

Responsibilities :

• Make and manage golf reservations around the world, ensuring accuracy and timeliness
• Work flexible hours based on the location of golf courses, including late-night or overnight shifts
• Coordinate with golf courses to confirm bookings and resolve scheduling conflicts
• Communicate with golfers to address inquiries or concerns, enhancing their experience
• Maintain an organized system for managing bookings and communications
• Deliver exceptional customer service to foster loyalty and satisfaction
• Support senior leadership, including the CEO, VP of Operations, Head of Sales, and Head of Finance

Requirements :

Benefits :