Engineer

Job Overview :

As a Hotel Engineer, your role extends beyond maintaining the functionality and safety of the hotel. You will also contribute to enhancing the overall guest experience by providing exceptional customer service and addressing guests' needs promptly and professionally. In addition to the existing responsibilities outlined in the job overview, your role will encompass the following functions :

Additional Functions :

• Emergency Response : Serve as a first responder during emergencies, such as power outages, plumbing leaks, or equipment malfunctions, ensuring a swift and effective response to mitigate guest inconvenience and maintain safety protocols.
• Guest Room Inspections : Conduct regular inspections of guest rooms and public areas to identify maintenance issues, safety hazards, or cleanliness concerns, taking proactive measures to address any issues promptly and maintain high standards of quality.
• Energy Efficiency Initiatives : Implement energy-saving measures and sustainability practices within the hotel, such as monitoring energy consumption, optimizing HVAC systems, and recommending eco-friendly alternatives for equipment and materials, to reduce environmental impact and operating costs.
• Technical Training : Provide training and guidance to hotel staff on basic maintenance procedures, safety protocols, and equipment operation, empowering them to contribute to the overall maintenance and safety of the property.
• Vendor Management : Coordinate with external vendors and contractors for specialized repairs, maintenance services, or equipment installations, ensuring timely completion of work and adherence to quality standards and budgetary constraints.
• Guest Satisfaction Surveys : Monitor guest feedback and satisfaction surveys related to maintenance and engineering services, analyzing trends and areas for improvement, and implementing corrective actions to enhance guest satisfaction and loyalty.
• Asset Management : Maintain accurate records of equipment inventory, maintenance schedules, and repair history, utilizing computerized maintenance management systems (CMMS) or similar tools to track assets and optimize maintenance workflows.
• Collaborative Projects : Collaborate with other departments, such as housekeeping, front office, and food and beverage, to support cross-functional projects or initiatives that require engineering expertise or assistance, fostering teamwork and synergy across the hotel.
• Health and Safety Compliance : Ensure compliance with health and safety regulations and standards, including OSHA guidelines, fire safety protocols, and building codes, conducting regular audits and inspections to identify and address potential hazards or non-compliance issues.
• Continuous Improvement : Continuously seek opportunities for process improvement, innovation, and efficiency in maintenance and engineering operations, exploring new technologies, best practices, and industry trends to enhance service delivery and guest satisfaction.

Qualifications and Education :

In addition to the qualifications and education requirements stated in the original job description, candidates for this role should ideally possess :

Company Overview

Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple : there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.

To achieve our vision- to inspire and transport people -we seek like-minded candidates who embody our ethos, The Pillars of Proper :

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.