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IT Specialist
IT SpecialistInfoTECH Solutions, L.L.C. • Lafayette, LA, US
IT Specialist

IT Specialist

InfoTECH Solutions, L.L.C. • Lafayette, LA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Paid Mileage
  • Simple IRA w / employer match
  • Short-Term and Long-Term Disability
  • Paid Vacation / Sick Time
  • Health insurance

The Information Technology Specialist will represent InfoTECH Solutions in resolving client issues. Specialists function primarily as experienced Tier 1 or 2 technical support personnel and mentor new employees and entry-level Tier 1 support personnel.

Duties and Responsibilities

  • Diagnose and repair technical issues with client hardware and software
  • Install, maintain, and troubleshoot computer networks and connected devices
  • Administer and support servers and associated software
  • Monitor, analyze, and resolve automated alarms
  • Interface with clients by phone, e-mail, and in-person
  • Mentor and instruct I.T. Technicians in performance of job duties
  • Enter and review time for support tickets
  • Update and maintain client documentation
  • Maintain and review inventory
  • Requirements

  • Position requires physical activities, but is not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, hearing, and seeing.
  • Must be able to exert up to fifty (50) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise
  • Move objects up to 50 pounds.
  • Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function.
  • Ability to view a computer screen for long periods of time.
  • Manual dexterity for operating computer and other office equipment.
  • 3 years of experience in performance of similar job duties. Completed higher-education studies in an I.T. discipline. (Computer Science, Information Systems, etc.) may be substituted for equivalent years of experience.
  • Benefits and Perks

  • Paid Vacation / Sick Time
  • Health Insurance
  • Short-Term and Long-Term Disability
  • Simple IRA w / employer match
  • Paid Mileage
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