Table Games Supervisor Full Time (Caesars LV)

Job Description

WE ARE CAESARS

(Resumes Are Required) !!!!!

• Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area
• Verifies fill slips, credit slips, and markers pertaining to games in the assigned area
• Settles disputes that arise from guests in the Table Games area, referring to those, either at a pre-determined threshold or a certain degree of difficulty to your manager
• Assure guest development by interacting with guests
• modeling interactive skills with guests and fellow employees
• Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest. Reports any situation to their assigned superior
• Rates all guests. Promotes and creates Total Reward cards for new and existing patrons
• Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements
• Accurately maintains table game inventories and player win/losses
• Changes cards/dice. Opens, and closes games
• Manages and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution, and service recovery, if necessary
• Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
• Champions all Guest Service Programs and Service Standards adopted by the company and always sets an example of these standards when on shift
• Prepares and coordinates the periodical performance review of assigned personnel as determined by management
• Understands and enforces all company policies and procedures
• Inform Casino Manager of potential safety problems
• Maintains key security
• Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements
• Attends all mandatory meetings required by the company/department

Responsibilities

HOW YOU WILL CREATE THE EXTRAORDINARY

• Provides leadership and guidance to your team of dealers and to your daily pit staff collaborating with you at any given time
• Ensuring your dealers deliver the highest quality of guest service and coaching/counseling them with the help of management if the Service Standards are not met
• Consistently and constantly communicating all needs and concerns within your daily work environment to your manager

WHAT YOU WILL NEED

(Resumes Are Required) !!!!!

• High School graduate or equivalent required. College Degree preferred
• Work Requires a minimum age of 21
• Three - five years' casino experience required, as a Floor Service Supervisor
• Knowledge of multi-games is a plus
• Knowledge of casino rules, regulations, and procedures pertinent to pit operations is preferred. Must possess excellent customer relations, leadership, and communication skills
• Must be able to read, write, speak, and understand English
• Must be willing to work any day of the week and any shift
• Must be able to have a good relationship with co-workers and work as a team
• Must present a well-groomed appearance
• Cards Needed: Alcohol NV and Gaming License NV & Photo ID

Qualifications

ADDITIONAL REQUIREMENTS

• Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint
• Must possess good manual dexterity for quick and accurate handling of chips, cards, and money
• Must have excellent vision (including peripheral) to protect the games
• Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
• Must be able to bend, reach, kneel, twist and grip items
• Must be able to walk and be on foot for extended periods of time
• Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner

TOGETHER WE WIN

We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.