TELEPHONE OPERATOR II - SHIFT WORK - HAWAII STATE HOSPITAL - KANEOHE, OAHU

Telecommunication Services Unit Operator

Recruitment Number 24-0117 The Department of Health, Adult Mental Health Division has THREE urgent vacancies located at the Hawaii State Hospital in Kaneohe, Oahu. Salary : $3,201 per month (SR-07, Step C) Shift Work : You must be willing and able to work rotating shifts, including evenings, weekends and holidays. This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

The function of the Telecommunication Services Unit is to provide 24-hour communication services to the Hawaii State Hospital, including emergency services and after hours, weekends and holidays. The primary purpose of this position is to operate a multiple-line telephone console; receives and places incoming and outgoing local, long-distance, and interisland telephone calls; provides information to callers relating to telephone numbers, extensions, agency structure and titles, general functions and information regarding the organizations. Routes telephone calls and messages to the proper person, division, or office of the departments or agencies served and refers other technical questions to the proper persons or offices for disposition; keeps records of long-distance and interisland telephone calls and other toll calls for billing purposes; and performs other related duties as assigned.

To qualify, applicants must meet all of the following requirements : Legal Authorization to Work Requirement : The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States. Basic Experience / Education : Applicants must possess one or a combination of the following : A. Work experience requiring the ability to read, comprehend, and apply written directions, or a high degree of verbal skill. OR B. Graduation from high school. Specialized Experience : Minimum SIX MONTHS of experience in the operation of a MULTIPLE-LINE TELEPHONE CONSOLE. The information provided above represents a summary of the complete Minimum Qualification Requirements (MQRs). To view the MQRs in their entirety, please CLICK HERE.