Solutions Engineer

Job Description

Job Description

About Rocketlane

Rocketlane is a high-growth SaaS company on a mission to deliver chaos-free, consistent, and delightful B2B client project delivery. The platform empowers customer-facing teams - especially in B2B SaaS and professional services - to deliver a modern, collaborative, and outcome-driven onboarding and delivery experience. Rocketlane helps businesses shorten time-to-value, drive accountability, improve margins, and accelerate expansion conversations.

Founded in April 2020 by second-time entrepreneurs Srikrishnan, Vignesh, and Deepak (creators of Freshchat, acquired by Freshworks), Rocketlane has grown into a category-defining Professional Services Automation (PSA) platform. It has consistently been recognized as a Leader on G2 across Customer Onboarding, Client Portal, PSA, and Project Management categories. In 2022, Rocketlane was named a Gartner Cool Vendor.

Today, Rocketlane powers over 500 global services teams, including those at OpenGov, LivePerson, Zenoti, Sprinklr, and Chargebee. Rocketlane raised $24M in Series B funding in 2024, bringing the total capital raised to $45M from leading global investors such as 8VC, Matrix Partners India, Nexus Venture Partners, and super-angels like Girish Mathrubootham and Gokul Rajaram. Rocketlane continues to lead innovation in the space with its AI-powered delivery features (like auto-generated notes, risk detection, and resource recommendations), enterprise-grade compliance, and a modern client portal experience. The team is building a global and diverse workplace that thrives on ownership, curiosity, and a passion for helping companies transform their post-sales journey.

What You'll Do

Pre-Sales Responsibilities

• Lead discovery sessions with senior stakeholders to understand business goals, pain points, and process gaps.
• Craft solution strategies and deliver high-impact, tailored product demonstrations.
• Own and execute Proof-of-Concepts (POCs) that validate fit and de-risk buying decisions.
• Serve as a trusted technical advisor throughout the sales cycle - leading objection handling, security reviews, and integration discussions.
• Drive successful RFP / RFI responses with clarity, precision, and stakeholder alignment.

Strategic Collaboration

What You Bring

Bonus Points For :

Why Rocketlane?

Make a Real Impact : Help category-defining companies transform how they onboard and support their customers.

Work with the Best : Collaborate with seasoned founders and a high-caliber team that values excellence, humility, and hustle.

Grow with Us : We're in hyper-growth mode - you'll have room to lead initiatives and evolve your career rapidly.

Culture of Trust : High ownership, low hierarchy, and lots of autonomy to innovate and execute.