Talent.com
No longer accepting applications
Software Support Analyst (Remote - Work From Anywhere, USA)

Software Support Analyst (Remote - Work From Anywhere, USA)

Remote JobsDuluth, GA, US
21 hours ago
Job type
  • Full-time
  • Remote
Job description

Overview

Employer Industry : Community Association Management Software

  • Opportunity for career advancement and growth within the organization
  • Annual bonus available
  • Comprehensive benefits including medical, dental, vision, and life insurance
  • Generous paid time off policy with 136 hours per year plus additional paid holidays
  • Flexible work environment with hybrid options for local and remote candidates
  • Supportive and collaborative work culture focused on customer satisfaction

Responsibilities

  • Reproduce customer issues to determine root causes and appropriate corrective actions
  • Resolve customer issues that do not require development team intervention
  • Document and forward customer requests for modifications or enhancements to the appropriate team
  • Provide thorough and professional responses to customers, including step-by-step instructions
  • Assist training and implementation teams as needed
  • Qualifications

  • High School Diploma or equivalent
  • Basic understanding of core accounting principles, including GAAP, Accounts Payable, and Accounts Receivable
  • 2+ years of software support experience
  • Proficiency with Microsoft Office Suite
  • Effective written and verbal communication skills
  • Preferred Qualifications

  • Familiarity with banking terminology and processes
  • Familiarity with the Community Association Industry and Salesforce
  • Strong analytical thinking skills
  • Detail-oriented and organized with the ability to multi-task
  • Self-starter with a passion for exceeding customer expectations
  • CommunityAssociationManagement #SoftwareSupport #CareerOpportunity #HybridWork #CustomerService

    We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

    We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

    J-18808-Ljbffr

    Create a job alert for this search

    Software Support Analyst • Duluth, GA, US

    Related jobs
    • Promoted
    Fortinet Engineer (Network Engineer)

    Fortinet Engineer (Network Engineer)

    iStaffPeachtree Corners, GA, US
    Full-time
    Fortinet Engineer) Implementation Engineer.Norcross, GA (on-site 5 days / week unless at client site).This role requires a strong technical foundation in network engineering with Fortinet technologie...Show moreLast updated: 3 days ago
    Senior User Interface (UI) Developer Job at Deposco, Inc. in Alpharetta

    Senior User Interface (UI) Developer Job at Deposco, Inc. in Alpharetta

    MediabistroAlpharetta, GA, United States
    Full-time
    Deposco is looking for a Senior User Interface (UI) Developer to join our product design and development team.This is a great opportunity to apply your UI design and development skills in a fast-gr...Show moreLast updated: 30+ days ago
    User Experience Architect (hybrid) Job at Cella in Atlanta

    User Experience Architect (hybrid) Job at Cella in Atlanta

    MediabistroAtlanta, GA, United States
    Full-time
    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Cella.Creative and Marketing Recruiter at Cella by Randstad Digital. W2 hourly contract thru end of 2...Show moreLast updated: 30+ days ago
    • Promoted
    Help Desk Analyst 2

    Help Desk Analyst 2

    StaffingAtlanta, GA, US
    Temporary
    Address : Atlanta, GA 30334 (Remote) 6 Months Contract Position.Note : This position is ADMINISTRATIVE / CLERICAL SUPPORT ROLE in nature. it is NOT an IT -Technical support position.State of Georgia re...Show moreLast updated: 30+ days ago
    • Promoted
    .Net Developer

    .Net Developer

    Ravin IT SolutionsTucker, GA, US
    Full-time
    US Citizens & those who dont require any visa sponsorship are eligible to apply •.Interview, Webcam & 2nd interview, In- Person •. First few weeks will be in the office Monday -Thursday to wor...Show moreLast updated: 7 days ago
    • Promoted
    Technical Support Engineer I

    Technical Support Engineer I

    IPADuluth, GA, US
    Full-time
    Join IPA as a Technical Support Engineer I and be a pivotal player in ensuring the seamless operation of our innovative technology solutions. In this dynamic role, you will be at the forefront of cu...Show moreLast updated: 4 days ago
    IT Systems Administrator

    IT Systems Administrator

    Spectra Aerospace & DefenseAlpharetta, GA, US
    Full-time
    Quick Apply
    Spectra Aerospace & Defense (“Spectra”) is a trusted group of defense electronics companies bringing over a half-century of rugged, mission-ready, battle-tested experience to bear i...Show moreLast updated: 30+ days ago
    Deposco is hiring : Senior User Interface (UI) Developer in Alpharetta

    Deposco is hiring : Senior User Interface (UI) Developer in Alpharetta

    MediabistroAlpharetta, GA, United States
    Full-time
    Deposco is looking for a Senior User Interface (UI) Developer to join our product design and development team.This is a great opportunity to apply your UI design and development skills in a fast-gr...Show moreLast updated: 30+ days ago
    GSFC -.Net Developer

    GSFC -.Net Developer

    Sunrise SystemsTucker, Georgia, United States
    Full-time
    Quick Apply
    Under broad supervision, designs, codes, tests, modifies & debugs computer software.Researches & analyzes program or systems problems & develops program documentation.Translates busines...Show moreLast updated: 30+ days ago
    • Promoted
    Environmental Services Support Tech

    Environmental Services Support Tech

    Northside HospitalCanton, GA, US
    Full-time
    Northside Hospital is award-winning, state-of-the-art, and continually growing.Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity f...Show moreLast updated: 30+ days ago
    Helpware is hiring : Verification & Benefit Activation Specialist (PR) in Atlanta

    Helpware is hiring : Verification & Benefit Activation Specialist (PR) in Atlanta

    MediabistroAtlanta, GA, United States
    Full-time
    Verification & Benefit Activation Specialist.Location : Puerto Rico | Office : Remote.Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern compan...Show moreLast updated: 23 hours ago
    Deposco, Inc. is hiring : Senior User Interface (UI) Developer in Alpharetta

    Deposco, Inc. is hiring : Senior User Interface (UI) Developer in Alpharetta

    MediabistroAlpharetta, GA, United States
    Full-time
    Deposco is looking for a Senior User Interface (UI) Developer to join our product design and development team.This is a great opportunity to apply your UI design and development skills in a fast-gr...Show moreLast updated: 30+ days ago
    L1 Application Support Engineer

    L1 Application Support Engineer

    Brilliance Cyber Systems INCATLANTA, Georgia, USA
    Temporary
    Position : L1 Application Support Engineer – Manufacturing & Supply Chain Location : Atlanta, GA (Onsite) Duration : Long term contract< / ...Show moreLast updated: 30+ days ago
    IT Apps Development Lead

    IT Apps Development Lead

    Apex InformaticsAtlanta, GA, US
    Full-time
    Quick Apply
    Under limited supervision, ensure the Georgia Department of Transportation’s (GDOT) applications operate effectively and efficiently. The successful candidate will be responsible for supervising, gu...Show moreLast updated: 30+ days ago
    Temporary IT Support Analyst

    Temporary IT Support Analyst

    CennoxAlpharetta, GA, US
    Full-time
    Quick Apply
    This Temporary IT Support Analyst will be responsible for supporting the IT Team during the update from Windows 10 to Windows 11. For three to six months, this individual will be replacing as many d...Show moreLast updated: 30+ days ago
    .Net Developer

    .Net Developer

    Apex InformaticsTucker, GA, US
    Full-time
    Quick Apply
    MUST be Local Metro Area Candidates •.US Citizenship or work-authorization with alien registration number required •.Interview, Webcam & 2nd interview, In- Person •. First few weeks will be in the ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Principal Associate, Support Engineer - Capital One Software (Remote)

    Principal Associate, Support Engineer - Capital One Software (Remote)

    Capital OneAtlanta, GA, US
    Remote
    Full-time +1
    Principal Associate, Support Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large co...Show moreLast updated: 6 hours ago
    IT Project Support Technician

    IT Project Support Technician

    Rocket ITSuwanee, GA, US
    Full-time
    Quick Apply
    IT Project Professional Rocket IT Professional Services Team - Suwanee, GA - Full Time At Rocket IT, we empower people through human connections and better IT. We’re driven by a desire to help...Show moreLast updated: 5 days ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    RedisAtlanta, GA, US
    Full-time
    We built the product that runs the fast apps our world runs on.If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.At Redis, you'...Show moreLast updated: 20 days ago
    Systems Support Tech

    Systems Support Tech

    Padmore Global Connections LLCAtlanta, Georgia, United States
    Full-time
    Quick Apply
    Agency Interview Type : Webcam only.Applications with resumes in PDF Format will be automatically rejected.Only Word format resumes will be considered. Under direct supervision, provides management i...Show moreLast updated: 22 days ago