Help Desk Support

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• Provide end-user technical support for applications, desktops, and systems.
• Troubleshoot, document, and resolve incidents.
• Maintain records, manuals, and training documentation.
• Provide on-site and secure remote support statewide.

Daily operational coverage; expect MF coverage with rotating on-call

Personal Skills Required

Opportunities for Advancement

About Converge Networks Corporation

Converge Networks Corporation is at the forefront of IT services and ITconsultingcompanies, serving both government and enterprise-level organizations. We specialize in a holistic approach to complex challenges in IT managed solutions, offering not just solutions but long-lasting strategies that are as resilient as they are effective. Through our team of highly-skilled, senior subject matter experts, each with a unique blend of experience and expertise, Converge Networks transforms visions into tangible results.

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As an Equal Opportunity Employer (EEO) that celebrates diversity, Converge Networks Corporation does not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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