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MSP Workstation Prep Technician

MSP Workstation Prep Technician

FUSE3Fair Oaks, CA, United States
1 day ago
Job type
  • Full-time
Job description

MSP Workstation Prep Technician

FUSE3 is a Managed Service Provider based in the Sacramento region, specializing in delivering solutions and solving problems for small to mid-size businesses.

We continually welcome resumes and enquiries from dedicated people who are passionate about solving problems, interested in joining a dynamic industry, and eager to contribute to an organization that fosters a collaborative, family-oriented culture.

  • Are you dedicated to the success of the team?
  • Do you have an intentional approach to big picture problem-solving?
  • Do you genuinely enjoy helping others succeed?
  • Are you a people person?
  • Are you always looking to learn and grow?

As a Managed Service Provider, we seek individuals with diverse skill sets and backgrounds. Candidates who possess these qualities are encouraged to apply.

Key Responsibilities

  • Prepare, image, and configure new workstations and laptops to client specifications.
  • Manage and track workstation orders, ensuring accuracy and readiness for deployment.
  • Schedule on-site deployments for yourself or other field technicians as needed.
  • Coordinate shipping and logistics for remote users.
  • Verify licensing, asset tagging, and documentation compliance.
  • Communicate with project managers and account managers to align timelines and budgets.
  • Assist with network and server hardware preparation as needed.
  • Provide Tier 1-2 help desk support when workstation prep work is light.

    • Requirements

  • Experience in an MSP or IT service environment preferred.
  • Strong understanding of Windows workstation setup, imaging, and configuration.
  • Familiarity with common RMM and PSA tools (ConnectWise PSA, ConnectWise Automate, NinjaOne, ImmyBot, etc.)
  • Excellent attention to detail and organizational skills.
  • Ability to manage multiple projects and shifting priorities.
  • Strong written and verbal communication skills.
  • Valid driver's license and reliable transportation for on-site work.

    • Bonus Skills

  • Experience with scripting (PowerShell, batch) for deployment automation.
  • Knowledge of basic networking concepts and hardware.
  • Customer-facing experience in field service or IT support.

    • We offer competitive compensation, including medical, dental, and vision coverage, paid time off, and a 401(k) plan. If you meet the qualifications listed above, please respond to this post.

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    Workstation Technician • Fair Oaks, CA, United States

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