Market Manager

Market Manager

Position Title : Market Manager

Department : Operations / Sales

Reports To : Chief Operating Officer

Location : NEOH, NWOH, CTFL, Indy, Michigan

Job Summary :

The Market Manager is responsible for the overall performance and growth of a defined market within the janitorial franchise system. This role focuses on selling new customer accounts, supporting and coaching franchisees, and driving customer and franchisee retention. The Market Manager acts as the local face of the brand, ensuring operational excellence, strong client relationships, and successful franchise partner development.

Key Responsibilities :

Sales & Growth

• Proactively identify and sell janitorial service accounts to new commercial customers
• Manage the local sales pipeline and close deals aligned with revenue targets
• Partner with corporate marketing and lead generation efforts to drive local awareness
• Assist with onboarding new customer accounts and ensure smooth handoff to operations

Franchisee Support & Development

Customer Retention & Service Excellence

Operational Oversight

Qualifications :

Success in this Role Looks Like :