Collections Specialist - Healthcare Services

We're recruiting on behalf of a national healthcare services organization seeking two Collections Specialists for its Winchester, VA office. These are long-term contract roles lasting at least 90 days and potentially up to six months. The position offers a hybrid work schedule , but candidates must be onsite in Winchester full-time for the first two weeks of training .

What You'll Do

• Manage overdue provider accounts and drive timely payment recovery
• Make outbound collection calls and respond to inbound inquiries
• Clearly explain invoices, IME service details, and account balances
• Negotiate payment arrangements and document commitments
• Research billing discrepancies and work closely with billing, operations, and provider-relations teams
• Maintain detailed notes, payment updates, and communication history in the AR / collections system
• Support improvements to collection processes and help reduce delinquency trends
• Ensure all activities follow internal standards, confidentiality rules, and regulatory requirements

What You Bring

Preferred