General
Job Title : Coverage Litigation Solutions Leader
Division : Group Claims
Location : United States
Beazley Office Locations : Preferred locations are Chicago, New York, Atlanta, Philadelphia
Reports to : As per Beazley's organization chart
Key Relationships : Group Claims Management Team including the Chief Claims and Litigation Officer ("GCMT") , Claims Team Leaders ("CTLs"), Compliance Risk Management, Internal Audit, People and Culture, own staff, clients, brokers, and key external vendors and partners.
Job Summary : To support Beazley's vision of being the highest performing sustainable specialist insurer by facilitating and fostering a collaborative, efficient, and best practices-focused approach to coverage litigation across the team. Responsible for providing entity level coverage litigation coordination to ensure a consistent approach across the claims team, while developing best practices that fit the Beazley model for dispute management.
FLSA : Exempt
Key Responsibilities :
Strategy :
- Assist with the execution of the Beazley claims vision.
- Work with the GCMT to develop, oversee, and contribute to the group claims coverage litigation strategy and vision.
- Share and develop coverage litigation best practices both within your team and across Group Claims.
- Maintain a current knowledge of legislative and regulatory changes and assess the operational impact on the management of claims in coverage litigation.
- Responsible for developing and executing a strategy to share information and collaborate with GCMT and CTLs to ensure consistency in coverage litigation management.
Coverage Litigation Oversight and Support :
Leverage specialized knowledge of coverage litigation to lead, influence, diagnose and develop recommendations to achieve an integrated and seamless claims coverage litigation approach across Group Claims.Responsible for developing a uniform strategy to address coverage litigation to drive best practices both within the claims team and, where relevant, to other teams.Identify, provide and cascade market intelligence on the overall coverage litigation environment, emerging exposures and litigation trends that may impact overall business strategy.Oversee the structure and organizational methods for coverage-litigated claims to ensure an effective, efficient and consistently applied approach for handling of coverage litigation across Group ClaimsAct as resource and, when requested, lead cross-functional claims initiatives to ensure collaboration and consistency with respect to monitoring coverage decisions that impact the various teams.Set the strategy for and oversee central coverage litigation resources for Group Claims to provide consistent information on mandatory disclosures, litigation guidelines and processes, and discovery processes.Responsible for identifying coverage litigation training needs for Group Claims and developing and executing training programs.Responsible for creation and oversight of a system of management to track cases in coverage litigation and ensure alignment on progress and resources needed to support the Group Claims coverage litigation process.Responsible for managing and running eDiscovery requests for production, initial disclosures, and coverage investigations on behalf of Group Claims.When necessary, liaise with Claims Business Management Team ("CBMT") and Compliance on regulatory enquiries including market examinations, supporting any requests for your team's coordination or production of documents, the answering of questions, and making staff available for interview.Vendor Management :
Coordinate with GCMT and CTLs to ensure optimization of Beazley's spend on legal, litigation vendors and claims adjustment support services.In coordination with CBMT, proactively review data regarding all third-party professionals working on coverage litigation to ensure claims service requirements, claims best practices and cost efficiency.Staff Management :
Ensure that own staff have terms of reference setting out their responsibilities and reporting lines.Ensure that people are recruited, deployed and developed to anticipate and meet current and future needs.Ensure that all employees have the knowledge and the skills necessary to perform effectively in their given roles and responsibilities.Review employees' performance and conduct biannual performance appraisals.Identify and address training needs across the team.Mentor team members and provide input into longer-term career planning and progression.Ensure Beazley's "Treating Customers Fairly" policy is understood and adhered to by all team members.Identify and promptly address any performance issues within the team, with Beazley Group guidelines, as required.Operational :
Work with GCMT to imbue a continuous improvement culture within the team leveraging standardized processes and shared service functions as appropriate.Support Head of Claims Service and Strategy in preparing report to relevant management groups.Work with the GCMT and Group Claims in the continual development and implementation of Beazley's claims controls standards.Conflicts of Interest :
Adhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest and take steps to resolve them promptly.Immediately advise Chief Claims and Litigation Officer if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management of any claim.General :
It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to :
Carry out additional responsibilities as individually notified by the GCMT, either through your objectives or otherwise.Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct.Undertake training on Beazley policies and procedures as delivered by your line manager, the People and Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.Display business ethics that uphold the interests of all our customers.Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People and Sustainability, or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards, and customer relationship management.Personal Specification :
Education
Juris DoctorateKnowledge & Experience :
Experience litigating coverage disputesKnowledge of policy wordingsUS / international business or legal experienceSkills & Abilities :
Excellent interpersonal and communication skills, with the ability to influence and motivate colleaguesDemonstrable process / project management skillsStrong communication skills - able to communicate at all levels, both verbally and in writingAble to understand and articulate the strategic "big picture"Strong focus on time management, able to manage and complete several diverse and concurrent projectsHigh energy and hands-on implementer, able to drive through change where appropriateAchievement oriented with an ability to act decisively and work under pressure to tight deadlinesCompetencies :
Problem solvingTeam workDecisivenessAnalytical thinkingStrategic thinkingTechnical competency and expertiseManaging resources effectivelyStrong interpersonal skillsTask focused completer / finisherWho We Are :
Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture
We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.
Be boldStrive for betterDo the right thingUpholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.
Explore a variety of networks to assist with professional and / or personal development. Our Employee Networks include :
Beazley RACE - Including, understanding and celebrating People of ColourBeazley SHE - Successful, High potential, Empowered women in insuranceBeazley Proud - Our global LGBTQ+ communityBeazley Wellbeing - Supporting employees with their mental wellbeingBeazley Families - Supporting families and parents-to-beWe encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as :
Internal Pathways (helping you grow into an underwriting role)iLearn (our own learning & development platform)LinkedIn LearningMentorship programExternal qualification sponsorshipContinuing education and tuition reimbursementSecondment assignmentsThe Rewards
The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organizationAttractive base compensation and discretionary performance related bonusCompetitively priced medical, dental and vision insuranceCompany paid life, and short- and long-term disability insurance401(k) plan with 5% company match and immediate vesting22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefsUp to $700 reimbursement for home office setupFree in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowanceUp to 26 weeks of fully paid parental leaveUp to 2.5 days paid annually for volunteering at a charity of your choiceFlexible working policy, trusting our employees to do what works best for them and their teamsSalary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $175,000 - 185,000 per year plus discretionary annual bonus.
Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.
