Talent.com
Personal lines Customer Service Representative
Personal lines Customer Service RepresentativeBreeden Insurance Services, Inc. • Lexington, NC, US
Personal lines Customer Service Representative

Personal lines Customer Service Representative

Breeden Insurance Services, Inc. • Lexington, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Health insurance
  • Paid time off
  • Training & development
  • Competitive salary
  • Opportunity for advancement

About this Agency :

Local family-owned agency that is family-oriented with great benefits and many long-term employees. The agency offers staff the ability to expand their knowledge with continuing education opportunities. OUR VALUES : What guides how we treat each other and our customers? We need quality, service, integrity, teamwork, respect, innovation, accountability , and FUN!

Job Description :

The Customer Service Representative at Breeden Insurance Services is responsible for assisting customers with questions, claims and existing policies; Works with the Account Managers to handle customer service for new and existing clients.

Benefits / Perks

  • Extremely Competitive Pay : Willing to negotiate!
  • Flex schedule
  • Remote work
  • Health Insurance is 100% paid
  • 401K Employee Match options
  • Dental and Vision
  • 9 Paid Holidays
  • PTO starting at 22 days
  • Professional Development
  • Job Stability in a growing industry

    • Responsibilities

  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.

    • Qualifications

  • Active NC Property and Casualty Insurance License.
  • Excellent interpersonal and creative problem-solving skills.
  • Demonstrate strong customer focus and an excellent phone manner.

    • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency

    Create a job alert for this search

    Personal Lines Customer Service Representative • Lexington, NC, US