Data Center Manager

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

• Key Purpose

The Data Center Engineering Manager will lead the strategic vision, governance, and operational excellence for data center (and other critical environments) management across the organization’s Americas portfolio.

This role is responsible for driving best practices in data center management, enhancing governance frameworks, optimizing processes, and fostering innovation to ensure world-class performance, sustainability, and compliance.

The role, reporting to the Americas Head of Engineering, will deliver strategic product development for data centre solutions, aligning with organizational objectives and client expectations, while ensuring operational resilience, energy efficiency, and cutting-edge technology deployment.

• Key Areas of Collaboration and Influence
• Global Technical Leadership Teams
• Regional Engineering Directors
• Executive Leadership
• Strategic Partners and Vendors
• Innovation and R&D Teams
• Data and analytics
• Ideal Candidate Experience
• Bachelor’s Degree or equivalent in Electrical or Mechanical Engineering or similar.
• Minimum of 15 years of experience in data center management or critical operations, with at least 5 years in a senior leadership role.
• Proven expertise in developing and implementing data center strategies, with a focus on innovation and operational excellence.
• Deep knowledge of risk management frameworks, compliance standards, and global regulations for data center operations.
• Strong technical expertise in data center engineering, energy efficiency optimization, and emerging technologies (e.g., AI-driven infrastructure, liquid cooling).
• Chartered member of a relevant professional institution (e.g., Uptime Institute, 24x7 or equivalent).
• Demonstrated success in managing large-scale, complex property portfolios or critical environments.
• Key Accountabilities
• Strategic Leadership : Working with the account and central ISS teams, develop and implement a strategy for data center operations, focusing on innovation, scalability, and sustainability to support business growth.
• Governance and Process Optimization : Ensure and assure best practices, governance frameworks, and standardized processes to enhance operational uptime, efficiency and compliance are in place and executed.
• Innovation and Product Development : Drive the development and integration of innovative technical solutions, including next-generation energy efficiency measures and advanced data centre technologies.
• Supplier and Vendor Management : Oversee supplier relationships insofar as they relate to mission critical facilities, ensuring competency, compliance, and alignment with strategic objectives.
• Portfolio Management : Ensure consistency, high service standards, and operational excellence across the data center portfolio.
• Capital Investment Strategy : Lead a unified approach to capital project management, prioritizing strategic investments that enhance performance and scalability.
• People Leadership : Provide strategic direction, technical expertise, and mentorship to global and regional teams, fostering a culture of innovation and accountability.
• Risk and Compliance Management : Ensure all data centres adhere to local, regional, and global regulatory standards, safety protocols, and group risk management frameworks.
• Strategic vision with the ability to translate organizational goals into actionable data center strategies. Exceptional leadership and team-building skills, with a track record of motivating diverse, high-performing teams in dynamic environments.
• Outstanding communication and influencing skills, with the ability to engage and align C-level stakeholders and cross-functional teams.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Adaptability to evolving organizational and client needs, with a proactive mindset for driving change.
• Expertise in navigating complex regulatory environments and implementing robust governance frameworks.
• Passion for innovation, with a proven ability to deliver cutting-edge solutions in critical environments.
• Physical Demands & Work Environment
• Travel requirements : 25%
• Flexibility to occasionally work shifts which may include weekends or holidays
• Sitting at a computer for long periods of time, at least 90% of the time
• Must be able to lift a minimum of 10 pounds
• Must be able to work under pressure and time deadlines during peak periods
• HSEQ Compliance :
• All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is ?$180000.00 per year? - ?$200000.00 per year?. Final compensation will be determined based on experience and skills, and may vary from the range listed above.

_As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate._

Job Type : Full-time

Pay : $180,000.00 - $200,000.00 per year

Benefits :
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute :

• Piscataway, NJ 08854 (Required)

Ability to Relocate :

• Piscataway, NJ 08854 : Relocate before starting work (Required)

Work Location : In person