Assistant ManagerNNP Management LLC • Greencastle, Pennsylvania, United States, 17225
Assistant Manager
NNP Management LLC • Greencastle, Pennsylvania, United States, 17225
30+ days ago
Job type
- Full-time
Job descriptionCreate and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards, recipes and systems are executed Help prepare and complete action plans; implement production, productivity, quality and guest service standards Review guest feedback and restaurant assessment results and implement action plans to drive system improvements Profitability Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Drive sales goals and track results Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Drive sales goals and track results Fluent in English Restaurant, retail, or supervisory experience Basic computer skills At least 18 years of age (where applicable) Basic writing skills Math and financial management Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his / her role relates to others Sets, prioritizes and maintains focus on important activities Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from recurring Empowers others to make decisions and resolve issues Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration and teamwork Leads others; negotiates and takes effective action Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance / profit levers and manages to these measures
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Summary
The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.
Responsibilities Include :
Team Environment
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
Operations Excellence for Guest Satisfaction
Profitability
Qualifications : Skills
Required Competencies
Guest Focus
Passion for Results
Problem Solving and Decision Making
Interpersonal Relationships & Influence
Building Effective Teams
Conflict Management
Developing Direct Reports and Others
Business and Financial Acumen
PIcdb23f2840bf-30511-38569159
Create a job alert for this search
Assistant Manager • Greencastle, Pennsylvania, United States, 17225
Related jobs
We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development.
Duties include, but are not limited to, the following : .Assist with st...Show more
Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset.
We treat our people with respect and honesty and are com...Show more You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc.Dunkin' Donuts or any of their affiliates.
Any information you submit will be provided solely to the franchisee...Show more 
We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development.
Duties include, but are not limited to, the following : .Assist with st...Show more
Quality is our recipe here at Wendy's.And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch.
Not only do we want you to provide customers with great-tas...Show more
Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show more
Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team.
Panda is 100% committed to the professional and personal devel...Show more
Do you have a passion for leadership and hospitality? Do you take a forward-thinking approach and are looking to utilize it with a company centered around values and its people? Look no further! Wh...Show more
Assistant Manager Position At Kid To Kid.Do you love fashion for moms, babies, and kids? Do you like talking with parents and being around children? Then working at Kid to Kid is JUST what you are ...Show more
General Manager / Operating Partner.This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.
Train, manage, direct, coach, lead, and ass...Show more
East Main Street Middletown Maryland, 21769, +1 (240) 6518994.Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and...Show more
Location : Hagerstown, MD, US, 21740.Store # - Mall Name : 6311 - Hagerstown Premium Outlets.Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-orient...Show more
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer.
Franchisees are independent business owners who set their own wage a...Show more
Manages all function of the restaurant to ensure customer service and high quality products are delivered when the General Manager is not on duty.
Responsible for the successful execution of fast, a...Show more
The IHOP Assistant Manager reports directly to their General Manager.The manager directly supervises IHOP restaurant's employees.
His or her primary responsibilities include managing operations in t...Show more
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business.
You and your team will establish customer relationships that build loyalty, ...Show more
Do you live and breathe fashion? Are you organized, responsible, and have a desire to lead by example? Then working at Uptown Cheapskate as an assistant manager is JUST what you are looking for!.Up...Show more
Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show more
Assistant Manager I
Dollar Tree • Hagerstown, MD, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
Arby's • Hagerstown, MD, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
NNP Management LLC • Hagerstown, Maryland, United States, 21740
Full-time
Last updated: 30+ days ago
Assistant Manager II
Family Dollar • Chambersburg, PA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
Wendy's • Chambersburg, PA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Store Manager Sally Beauty 03168
Sally Beauty Holdings • Hagerstown, MD, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager (P1-1459610-1)
Panda Restaurant Group • Hagerstown, MD, US
Full-time
Last updated: 30+ days ago • Promoted
ASSISTANT MANAGER
Hoss's • Chambersburg, PA, US
Full-time +1
Last updated: 30+ days ago • Promoted
Assistant Manager Kid to Kid Chambersburg
Kid to Kid • Chambersburg, PA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
Soar Restaurants • Hagerstown, Maryland, United States, 21740
Full-time
Last updated: 30+ days ago
Customer Service Manager
Goodwill Monocacy Valley • Middletown, MD, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Store Manager PT
LIDS Corporation • Hagerstown, MD, US
Full-time
Last updated: 28 days ago • Promoted
Assistant General Manager
Taco Bell • Greencastle, PA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
Jimmy John's • Hagerstown, MD, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
Sharp Holding Inc • Hagerstown, Maryland, United States, 21740
Full-time
Last updated: 30+ days ago
Assistant Store Manager
Maryland Staffing • Hagerstown, MD, US
Full-time
Last updated: 13 days ago • Promoted
Assistant Manager Uptown Cheapskate Chambersburg
Uptown Cheapskate • Chambersburg, PA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Store Manager Sally Beauty 03168
SBH Health System • Hagerstown, MD, US
Full-time
Last updated: 30+ days ago • Promoted