National Operations Director

National Operations Director

Bon Appetit Management Company is committed to great food and outstanding service. We operate in contract food service, allowing creativity, risk-taking, and growth. Our rapid expansion offers exciting opportunities for our staff.

The National Director of Operations oversees all food service programs outside the San Francisco area. This role ensures efficient management of resources, consistent delivery of services, and strategic alignment across cafs, catering, and MK operations nationwide. The leader drives performance, innovation, and financial accountability while fostering a culture of excellence and equity.

Key responsibilities include :

• Representing the food program to client stakeholders
• Leading strategic and tactical operations for all non-SF cafs, catering, and MK programs
• Standardizing SOPs and performance benchmarks
• Mentoring and developing regional GMs and Directors
• Collaborating with culinary, wellness, and marketing teams
• Ensuring high-quality, inclusive guest experiences
• Owning financial performance for national markets
• Partnering with commissary operations
• Driving results across key metrics
• Building strong relationships across all organizational levels
• Conducting regular site visits and satisfaction surveys
• Delivering corporate communications and priorities
• Leading regional sales efforts
• Ensuring thorough audits across financial, food safety, and HR domains

Preferred qualifications include :

Associates at Bon Appetit are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.

Compass Group is an equal opportunity employer committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.