Customer Service Representative

A company is looking for a Customer Service Representative in Salem, Oregon.

Key Responsibilities

Deliver accurate, personalized information and guidance to customers across multiple systems and channels

Research, troubleshoot, and resolve inquiries or transaction issues while maintaining service level standards

Document interactions thoroughly and follow up to ensure resolution and satisfaction

Required Qualifications

0-2 years of customer service or call center experience; associate degree preferred

Proficient in Microsoft Office and comfortable navigating multiple computer systems

Detail-oriented with the ability to manage time effectively and work independently

Adaptable and capable of balancing defined procedures with sound judgment when handling unique situations