Workers' Compensation Claims Manager

At Flynn Group, we believe in the power of collaboration and value in-person interactions. This is why our employees work from the office four days per week , leaving Fridays to work from home. This setup cultivates casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where innovation thrives, with office-based teams coming together four days a week to collaborate and thrive, together!

Our Vision for this Role

Flynn Group (together with its subsidiaries Apple American Group, Bell American Group, Pan American Group, RB American Group, Hut American Group, Wend American Group, and Flynn Fitness Group) is seeking an experienced and strategic Workers’ Compensation Claims Manager to lead the administration of its national workers’ compensation program. This role oversees a team of Analysts / Supervisors and manages all aspects of workers’ compensation claims handling, litigation strategy, third-party administrator (TPA) relationships, and program performance.

Reporting to the Director of Risk Management, the Workers’ Compensation Claims Manager will partner closely with Safety, Legal, Human Resources, and other internal stakeholders to ensure effective claims resolution, compliance with regulatory requirements, and cost-efficient program outcomes. The ideal candidate brings strong technical expertise in workers’ compensation, proven leadership skills, and the ability to translate complex claims data into actionable insights for the business.

What We Will Accomplish Together

• Lead Flynn’s workers’ compensation claims program, including oversight of Analysts, Supervisor(s), TPAs, and defense counsel.
• Manage litigated and complex claims, including settlement authority and strategy development.
• Monitor and evaluate TPA performance, ensuring compliance with service standards and KPIs.
• Collaborate with internal stakeholders to identify claim trends, mitigate risk exposures, and support workplace safety initiatives.
• Develop, analyze, and present executive-ready reports on program performance, claim trends, and cost-containment results.
• Ensure compliance with federal and state regulatory requirements, including Medicare reporting.
• Oversee vendor partnerships (e.g., defense firms, nurse case management, pharmacy benefit managers) to optimize outcomes and cost savings.
• Provide leadership, coaching, and performance management for Workers’ Compensation Analysts, including annual reviews and professional development.
• Represent the company at mediations, hearings, and settlement conferences as needed.

What You Have

Why Work For Flynn?

Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us :

The Flynn Group is an Equal Opportunity Employer