IT Intern

Internship Opportunity

Seeking an enthusiastic and motivated Intern to join our Information Technology team in our Washington, DC office! This is your chance to gain hands-on experience as you provide technical support and assistance to our internal users. Learn about IT systems and troubleshooting, while developing your technical and social skills in a professional and faith-filled environment. Join us to grow, learn, and contribute to EWTN's mission.

Responsibilities :

• Provide frontline support for service requests submitted through email or phone calls from remote and onsite users.
• Install, upgrade, and troubleshoot printers, computer hardware, mobile devices, software installations and updates.
• Maintain accurate records for issues, processes, and resolutions.
• Provide exceptional customer service by offering clear and timely support to users.
• Work closely with the IT team on ongoing projects throughout the Network, such as system upgrades and equipment refreshes.

Qualifications :

Benefits :