Talent.com
Operations Manager
Operations ManagerHawaiian Bros Island Grill - ORG • Wichita, KS, US
No longer accepting applications
Operations Manager

Operations Manager

Hawaiian Bros Island Grill - ORG • Wichita, KS, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description
The Operations Manager (OM) manages the operations of the restaurant during scheduled shifts. Responsible for learning and supporting the General Manager (GM) and Assistant General Manager (AGM) in developing and achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Assist AGM in schedule generation, planning and management, inventory management and some disciplinary actions. Assist AGM in evaluating employees throughout the year and hiring and training new employees.


Key Accountabilities

Job Essentials Roles & Responsibilities:

  • Demonstrate the company’s Vision and Values: People First, Power of the Team, Open Communication, Focus and Accountability, Speed and Simplicity, and Excellence.
  • Monitor and document crew member performance utilizing the People First System; provide support and opportunities to achieve their full potential.
  • Identify employee concerns and communicate to AGM. Assist AGM in addressing concerns.
  • Educate and empower crew members to solve guest issues. Identify and resolve minor issues that require manager involvement. Communicate major issues to the AGM.
  • Educate and coach crew members to follow regulations and meet customer service standards
  • Support financial objectives by motivating staff and implementing marketing strategies.
  • Schedule employee shifts, balancing employee’s work/life considerations and needs of business.
  • Manage crew member clock ins, clock outs and breaks. Hold crew members accountable for tardiness.
  • Support physical inventories by ensuring items are properly organized. Assist with truck deliveries. Order food and paper supplies. Support AGM in calculating food and labor cost.

People Management:

  • Develop and motivate Certified Trainers and Team Leads. Monitor and formally evaluate their performance relative to established goals.
  • Ensure Crew Member and Shift Leader compliance with productivity and service standards.
  • Demonstrate ability to adapt to change. Support and lead direct reports through changes.

Quality Management:

  • Execute restaurant operations, ensuring strict adherence to company-wide QSC, safety and sanitation standards.
  • Maintain equipment to ensure productivity levels are met. Identify issues and communicate maintenance or repair needs to AGM.
  • Assist in execution of local marketing programs.
  • Identify operational issues in restaurant and communicate to AGM.
  • Attend required OM meetings. Move the business forward toward objectives by sharing input and feedback and identifying best practices.
  • Ensure key deadlines are met through time management and delegation.
  • Assist in coordination, implementation and execution of new initiatives, as directed by AGM or GM.

Financial Management:

  • Support and assist in executing financial performance of the restaurant.
  • Identify financial trends and performance improvement opportunities and communicate to the AGM.
  • Responsible for accurate documentation of cash and receipts, food costs and operating expenses.
  • Assist in preparing and reviewing financial reports.
Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment-related matters in the restaurant including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
We use eVerify to confirm U.S. Employment eligibility.
Create a job alert for this search

Operations Manager • Wichita, KS, US

Similar jobs

Remote Ardour Expert

Micro1Wellington, Kansas, US
Remote
Full-time

AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual eva...Show more

 • Promoted

Client Services Account Manager

CorpayWichita, KS, United States
Full-time

Client Service Account Manager.Corpay is currently looking to hire a Client Service Account Manager within our Corpay Lodging line of business and is located in Wichita, KS.In this role, you will m...Show more

 • Promoted

Dispositions Manager

Carr Talent AcquisitionWichita, Kansas, US
Full-time
Quick Apply

Carr Talent Acquisition is a boutique talent acquisition agency which offers a more nuanced style of recruiting.We succeed in part because we perform a careful needs analysis of each client and can...Show more

Shop Manager

GpacWichita, Kansas, United States
Full-time
Quick Apply

Recognized for fostering safe working conditions, utilizing the best equipment, and nurturing an enjoyable work culture, our client is seeking to hire a qualified.Shop Manager for heavy equipment a...Show more

Operations Admin II

FedExWICHITA, Kansas, US
Part-time

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service.Tends to damaged an...Show more

Program Manager - Aerospace/Defense Programs

Weckworth Manufacturing Inc.Haysville, KS, US
Full-time
Quick Apply

Program Manager – Aerospace/Defense Programs Position Overview We are seeking a Program Manager to oversee aerospace and defense programs with both government and commercial customers.This role is ...Show more

Remote Job $790/wk - Hiring Focus Group Panelists

MaxionNewton, KS, US
Remote
Full-time +2

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....Show more

 • Promoted

Technical Project Manager Data Center (Remote)

RM Staffing B.V.Belle Plaine, TX, US
Remote
Full-time

Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab...Show more

General Manager

RB American GroupNewton, KS, United States
Full-time

Manager, you will provide vision and leadership to Team Members, Shift Managers, and Assistant Managers to ensure each customer's expectations are exceeded every visit.You will be responsible for a...Show more

 • Promoted

Operations Specialist

Consolidated Electrical DistributorsWichita, KS, United States
Full-time

Someone who would thrive in this role sees the big picture, loves to solve problems, enjoys analyzing data to improve operational efficiency, has a knack for process improvement, and works great wi...Show more

 • Promoted

Preconstruction Manager

Bell & Associates, Inc.Wichita, Kansas, US
Full-time

Before applying for this role, please read the following information about this opportunity found below.Serve as the primary technical authority during the preconstruction phase, providing expertis...Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesNewton, KS, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more

 • Promoted

Junior Project Manager

BG Products Inc.Wichita, Kansas, United States, 67213
Full-time

The Junior Project Manager is responsible for strategic oversight and operational excellence within warranty processes.By analyzing workflows, making data-driven decisions, and leading process impr...Show more

Travel Occupational Therapist (OT) - $1,969 to $2,316 per week in North Newton, KS

AlliedTravelCareersNorth Newton, KS, US
Full-time

AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Occupational Therapist (OT) in North Newton, Kansas, 67117!.Centra Healthcare Solutions is seeking a Occupational...Show more

 • Promoted

Remote Client Operations Liaison

Blyss JourneysWichita, Kansas, United States
Remote
Full-time
Quick Apply

Remote flexibility combined with client-facing responsibility defines this role.This position involves reviewing incoming service requests, organizing reservation components, confirming accuracy, a...Show more

Remote FP&A Manager - AI Trainer ($50-$60 per hour)

Data AnnotationValley Center, Kansas
Remote
Full-time +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more

 • Promoted

Guest Services Manager

Wichita Pizza RanchWichita, Kansas, United States, 67212
Full-time

Pizza Ranch is in the category of a fast-casual restaurant.Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out.Our franchise has grown stead...Show more

Project Manager

Broetje AutomationWichita, KS, US
Full-time
Quick Apply

Project Manager Position available in: Wichita, KS Job Type: Full time Broetje Automation is the world’s leading expert & OEM in aircraft manufacturing automation and robotics, working with the top...Show more