Cage Cashier

Job Description

Position: Cage Cashier

Department: Cage

Job Summary: Handles all transactions, including currency, coin and money equivalents for both customers and Team Members.

Duties and Responsibilities (specific areas of responsibility include, but are not limited to):

• Balances assigned bank accurately.
• Makes exchanges for customers of currency, coins, and money equivalents in a courteous and timely manner.
• Cashes travelers' checks for currency.
• Redeems scripts, coupons, and receipts for currency.
• Staffs a Jackpot/Fill Station.
• Processes cash, chip, and coin transactions, cashes checks, and disperses gift certificates.
• Processes credit card cash transactions.
• Receives and issues dealer tokes.
• Identifies and resolves discrepancies.
• Processes personal checks for players.
• Prepares accurate and thorough departmental records and reports.
• Assists other cashiers in the cage, as assigned.
• Provides courteous service and is cordial to Team Members and guests.
• Maintains a consistent, regular attendance record.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of computer hardware and software, including skill to perform the varied transactions cited above.
• Ability to establish and maintain effective working relationships with Team Members and customers.
• Ability to communicate orally and in writing.
• Ability to accurately handle and count money as well as make change.
• Ability to pass a math test (add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals).
• Ability to handle guest confrontations
• Ability to work in a smoking environment.
• Ability to walk and stand for 100% of shift.
• Ability to push, pull, bend, stoop, squat, kneel, climb, reach, twist, and grip throughout shift.
• Ability to lift forty (40) pounds at a time.
• Ability to adapt well to the casino environment that involves large numbers of people as well as loud and continuous high noise levels.
• Ability to psychologically handle the concept of persons occupying an establishment for the purpose of gambling, drinking, eating, and smoking for long periods of time.

Mandatory Requirements:

• Six months money handling experience, including operation of 10-key machine
• High school diploma or GED.
• Must have a track record of integrity and confidentiality.
• Must be able to work any shift, weekends, holidays, special events, and overtime as needed.
• Must have employment eligibility in the
• Must be able to obtain a valid gaming license.

Preferred Requirements:

• Knowledge of tribal policies and procedures and Arizona Gaming rules and regulations.
• Knowledge of a wide variety of games.
• Standard computer knowledge (computer proficiency with hardware and software).