Senior Operations Manager- Wisconsin

Senior Operations Manager

Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? Join MMT Ambulance and make a difference in your community! We are growing fast and need compassionate EMS professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, free continuing education and more. Make a difference with us!

The Senior Operations Manager oversees and enhances field operations by managing multiple cost centers or a single, high-impact cost center, while leading and supporting Operations Managers, ensuring alignment with organizational goals, and driving continuous improvement. This role focuses on operational efficiency, staff development, quality assurance, and budget management while fostering strong relationships with customers and ensuring exceptional patient care.

Essential Duties and Responsibilities :

• Operational Efficiency : Optimize daily operations to boost productivity and cut costs.
• Performance Monitoring : Track and analyze performance data to ensure area goals are met.
• Staffing Management : Supervise hiring and training to maintain a skilled and adequately staffed team.
• Quality Assurance : Enforce quality control procedures to uphold high standards of patient care.
• Budget Management : Track and manage the operational budget to maintain financial efficiency.
• Crisis Management : Create and implement strategies to address operational emergencies and operational disruptions.

Physical Requirements :

Qualifications :

Preferred Skills and Competencies :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. At any time with or without notice, duties, responsibilities and activities may evolve.

Who We Are :

For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.

MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24 / 7 / 365.

If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!

Statement of Equal Opportunity Employment :

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.