Client Enablement Manager

Client Enablement Manager

ComplyAuto is a RegTech company offering cloud-based software that helps companies enhance their compliance and security capabilities while becoming more efficient and cost-effective. ComplyAuto manages and automates compliance decisions, performing tasks that would normally require manually-intensive processes and human intelligence.

ComplyAuto began as a privacy compliance company for automotive dealers, but has quickly expanded into other verticals and compliance areas including cybersecurity, EHS (environmental, health, and safety), and legal compliance.

If you're a motivated Client Enablement Manager who is eager to contribute to a variety of projects while enjoying an array of exceptional benefits, we are excited to review your application!

Salary Range : Base salary range of $65,000 to $75,000, with the potential to earn up to an additional $25,000 in bonuses.

Travel : This position also requires travel up to 20%, providing the opportunity to engage directly with clients and partners outside the employee's home office. Hours will vary on traveling days based on need. Travel will include driving and airfare.

Benefits :

• 401(k) $1 to $1 match up to 5%
• Medical, dental, and vision insurance; we pay 100% of premiums for employee and family
• HSA contribution for qualifying plans
• Unlimited Paid time off and 11 observed holidays
• Full-time remote opportunity, equipment provided

Essential Duties & Responsibilities : The Client Enablement Manager (CEM) plays a pivotal role in educating customers at a technical level, demonstrating, and proving the value of ComplyAuto's software in addressing clients' cybersecurity and compliance needs. The CEM initiates and manages outbound communications with existing clients to promote and expand adoption of ComplyAuto's products and services. This role is central to driving product growth, enhancing client engagement, and achieving sales targets through effective communication and consultative guidance.

Success in this position is multifaceted, encompassing client prospecting and sales, satisfaction and retention, product adoption and expansion, client education and training, risk mitigation and compliance management, and deep industry expertise. To achieve these objectives, the CEM leads client onboarding sessions, conducts account audits, promotes products, delivers product demonstrations, and ensures consistent follow-up with customers. Work is reviewed by the Supervisor of Client Enablement for achievement of results.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree or associates degree in any field; 3 years of customer service experience and 1+ year of technical pre-sales or technical consulting experience and / or any combination of education, experience, and training which provides the following knowledge, skills, and abilities :

Applicants must be authorized to work in the United States and able to provide proof of work authorization within three days of start date. We are unable to sponsor or take over sponsorship of employment visas at this time.

This is a fully remote opportunity, but candidates must reside within the Continental United States. Please note that we are not accepting applications from candidates residing in California, Hawaii, and Alaska for this position.

ComplyAuto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, age, religion, sexual orientation, national origin, disability, gender identity, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.

ComplyAuto is an equal opportunity employer. We participate in the E-Verify program. Background check required.