Field Coordinator Food & Nutrition Services
Supervises a multi-site territory of assigned schools and non-school sites to ensure the operation of compliant federally funded school foodservice programs with implementation of all Food and Nutrition Services standard operating procedures (SOPs). Responsible for the oversight of all aspects of all school food service programs; including, but not limited to National School Lunch Program (NSLP), After School Meal Program (CACFP) and Summer Food Service Program and Fresh Fruit and Vegetable Program (FFVP).
Serve as technical expert for the Food and Nutrition Services Department in one or more subject matter areas as assigned : (i.e., Staff Development and Training; Regulatory Compliance; Food Safety and HACCP; Special Projects; Efficient Work Methods). This individual should be a self-starter with the ability to prioritize and execute multiple tasks and projects and provide exemplary customer service to all stakeholders.
Required Competencies :
- Managing Relationships
- Creativity
- Drive for Results
- Personal Learning and Development
- Managing Through Processes and Systems
- Functional and Technical Skills
Responsibilities :
Supervises and coaches all field staff at in assigned school and program locations to ensure program meal accountability and operational quality at each locationConducts an annual site operational performance and compliance audit of each assigned school kitchen or program location and develops performance improvement goals for each siteConducts on-site operational performance monitoring of assigned school kitchens according to a needs-based action plan for each siteManages accountability by ensuring edit checks are accurate and complete for timely submission of monthly claimsMonitors supply and labor costs by management through use of site-based Profit & Loss statementsCollaborates with the central office team in the development of standard operating procedures (SOPs), operational benchmarks and site monitoring toolsManage department's define key performance indicators (KPIs) for each site and work collaboratively with the manager to set goals for improvement (KPIs may include participation, Meal Per Labor Hour (MPLH) formula, food cost, labor cost, food safety inspection results, etc.)Oversee implementation of site-based activities designed to support the department's annual program goals and objectives within territory of assigned schools (i.e. coach-managers on strategies and processes to increase student meal participation and monitor results) participationParticipate in management team initiatives to identify and implement strategies to increase revenue and control program costsUse department designed survey tools to collect information on quality and acceptability of current food products, food serving and display materials, cleaning supplies, kitchen utensils, and cooking and serving equipmentParticipate in product testing, piloting and recommending items to be purchased based on objective evaluation criteria and site needsEmploy written and oral communication to support effective team work, reduce inter-personal conflict and engage in collaborative problem solving with management team, site staff, building administration and other departmentsImplements department designed communication tools and processes to enhance problem solving and enhance stakeholder support for meal program operation at each siteIdentifies training and staff development needs for employees at each assigned siteProvides orientation and training to managers, assistants and appropriate personnel on regulatory and standard operating procedures as per department's annual plan and standardized training materials. Topics may include nutrition, meal pattern, civil rights, meal accountability (counting), cash handling, food safety, customer relations and conflict resolutionAnalyzes food, supply, equipment and other requirements and makes recommendations to purchase or serviceFollows established guidelines as developed by the department to increase student participationAssists in the development and implementation of new programs that increase participation and revenue. Monitors financial impact of actionsEstablishes and maintains effective, harmonious working relationships with students and school personnel; provides written reports on observations and problemsWorks as a team player and imparts leadership skills to subordinate employeesConduct annual or seasonal performance evaluation on Cafeteria Managers, Satellite Attendants, and Summer Food Service Program personnel in accordance with current union contract and department personnel policyWork cooperatively with state, federal, and city auditors on program reviews and any corrective action requirementsResolves conflict to create a harmonious working environment among employees within the same bargaining unitWorks cooperatively with other department managers and collaboratively with principals and headmasters to ensure compliance with program regulations throughout their school and districtAssists in personnel selection for all programs in accordance with current union contractPilots and evaluates new or potential foods or equipmentConducts appropriate training workshopsPrepares required state and federal reports for internal program complianceCorresponds as needed with administering agency (DESE)Works with outside agencies in conduction outreach within the communityEnsures all site-monitoring requirements are metWorks with financial management to ensure claim information is submitted in a timely fashionAssists in defining needs and designing budget for grant opportunitiesPerforms other related duties as requested by supervisor or designeeQualifications : Required Skills :
Minimum of a Bachelor's Degree from an accredited college or university with a major in one or more of the following areas : Food and Nutrition, Dietetics, Institutional Food Service or Hospitality Management, or a related areaFood safety and sanitation certificate requiredPreferred advanced degree or specialized training in nutrition, dietetics, foodservice systems, business, supervision and management, culinary arts, food safety, or adult education. Credentialing by School Nutrition Associations as a School Nutrition Specialist is preferredMinimum of 3 years of work experience in institutional food service management setting preferably in federal school nutrition programsMinimum of 5 year managerial / supervisory experience in institutional food service operation, preferably a school nutrition programExperience in designing and delivering training programs for adults; conducting food safety inspections; developing employee work schedules; implementing work simplification methods; program marketing and nutrition education; monitoring compliance with federal regulations; menu planning and production forecasting to comply with CN meal requirementsKnowledge and skill in quantity, food production and service to coach staff in implementing best practice methodsKnowledge of federal Child Nutrition regulations related to production, service and counting of school mealsKnowledge of food service equipment appropriate for each site's production and service needsAbility to apply principles of food safety and HACCP to reduce risk of food borne illnessAbility to speak and write effectively to communicate with a variety of audiencesAbility to apply basic principles of financial management to prepare and interpret site financial reportsAbility to work cooperatively with others to achieve a common goalApply principles of adult education to effectively train staffAbility to supervise and evaluate staff to ensure compliance with program regulations and adherence to standard operating proceduresAbility to effectively use technology to collect and manage program data, prepare reports, develop training and marketing materials, and communicate with a variety of stakeholdersAbility to apply principles of conflict resolution, problem solving, and time managementMastery of Microsoft Office suite (Excel, Power Point, Word)Demonstrated ability to advise and negotiate comfortably with individuals at all levels of the organizationAbility to prioritize competing demandsSuccessful experience working in a team-oriented environmentExperience working with financial systems, preferably PeopleSoftMust possess a valid driver's license and have daily availability of an automobile for travel to assigned schoolsTerms : BASAS 4B - Salary Grid
This position is subject to the City of Boston residency requirement. Flexible hours required for oversight of all programs. Position Type : Central Office Salary : $99,642.60 1.0 FTE
Job Requirements : Citizenship, residency or work visa required
Contact Information : Boston Public Schools, Office of Human Resources
2300 Washington Street
Roxbury, Massachusetts 02119