CCM/RPM
The ideal candidate works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic/hospital/specialty provider and staff, and community resources in a team
We are seeking a bilingual and remote care manager to join our rapidly growing team at Preventel Health performing Chronic Care Management (CCM), Remote Patient Monitoring (RPM) and Behavioral Health Integration (BHI) by telephonically delivering health and wellness calls to assigned patients.
Responsibilities:
Remotely providing basic patient coaching and care to improve patient outcomes
Develop a care plan with the patient, family/caregiver(s) and provider
Monitor patient outcomes, adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed
Coaching and educating patients on improving their Chronic Conditions, preventive care and physician directives
Telephone outreach to English and Spanish-speaking patients
Facilitate CCM, RPM and BHI program enrollment
Concise and accurate documentation
Cultivate and support the primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral
Requirements:
Must be minimally licensed MA in FLORIDA
Must have good customer service skills
Prefer Bilingual (Spanish)
Knowledgeable with Microsoft Office
Reliable Computer with internet
COMPENSATION: Based on a base plus incentive model.
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