Key Accounts Executive

Job Description

Position Summary

The Key Accounts Executive (KAE) secures, maintains, and expands relationships with all healthcare customers / prospects. Assigned to a specific US territory and key accounts, the KAE is responsible for achieving a sales quota and driving incremental revenue for the company. The KAE leads the customer / prospect account planning cycle and ensures all customers, and prospective customer’s needs and expectations are met by the company. The KAE must have a proven track record of exceeding revenue targets, a history of prospecting, building new and growing existing accounts, and developing and fostering business relationships in the Oncology medical community.

Primary Duties & Responsibilities

• Builds new business and professional relationships in assigned territory and key accounts, including C-Suite and all key decision makers that result in new sales.
• Leads company’s strategic objectives and account planning process for accounts to include revenue targets and performance objectives regarding installation and clinical adoption of company product(s).
• Applies best practices of selling Software as a Service (SaaS) for Oncology, disease prevention programs or related fields.
• Proactively assesses, clarifies, and validates customer / prospective customer needs on an ongoing basis.
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customer / prospect expectations.
• Provides customer feedback for product development representing the voice of the customer as needed.
• Uses market expertise to ask the right open-ended questions that foster targeted solutions and long-term relationship.
• High level of customer meeting preparation to achieve desired outcomes by creating a clear game plan and by applying facilitation techniques to manage time and stakeholders in a virtual and in-person environment.
• Manages the entire sales process, from lead to close using the ImpediMed CLIF process in CRM.
• Demonstrates excellence in the execution of the objection-handling tactics as established and reviewed together regularly with Sales management.
• Demonstrates true patient compassion.
• Attends state, regional, and national trade shows as needed.
• Performs other related duties as assigned.

Performance Measurements

Typical Knowledge, Skills, & Abilities :

Education and Experience Requirements

Work Environment & Physical Requirements

This position may require access to patient Protected Health Information (PHI) and may also involve access to electronic Protected Health Information (ePHI). Those in this position are required to comply with all final regulations including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

What We Offer :

Diversity & Inclusion

It is our diverse teams who drive our innovation, creativity, and success. We value the unique backgrounds and experience of all our employees and share a set of core values of ethical behavior for conducting our business. We continuously strive to provide an environment where employees not only feel they can succeed, but also where they can thrive.

Equal Opportunity Employment

As part of our commitment to providing equal employment opportunities, we take steps to ensure that all qualified applicants are treated fairly. To that end, our decisions around recruitment, hiring, assignment, promotion, compensation, and other personnel factors are made and administered without regard to race, color, religion, genetic information, national origin, sexual orientation, gender identity, gender expression, pregnancy, childbirth or related medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state or local law.

If you have a disability that requires accommodations in order to complete the application process, please contact us at employment@impedimed.com or (760) 585-2100.