Job descriptionGreet guests with professionalism, warmth and genuine hospitalityManage reservations, waitlists, and guest communicationEscort guests to tables and coordinate seating to support service efficiencyMaintain the appearance and organization of the reception areaCommunicate guest preferences, special occasions and notes to the teamSupport smooth guest flowCollaborate with the management team to uphold brand standardsAssist with coat check and guest follow-ups as needed