UX RESEARCHER

ROLE : UX RESEARCHER

Government Agency for NY

HYBRID ROLE for Brooklyn, NY (3-day office)

ONLY LOCAL TO NJ-NY (Commutable Distance from Brooklyn, NY)

LinkedIn IS A MUST : Candidate must have LinkedIn account

Assignment Title : CONSOLIDATED MAP OF NYC UX RESERARCHER Work Location : Hybrid : New York, NY & Remote (3 days in office / 2 days) remote. Will require occasional weekend obligation.) TASKS :

• Understand challenges that New Yorkers experience through qualitative and quantitative user research to help define opportunities where the City of New York can meet those needs by generating hypotheses, prototypes and running experiments.
• Refine, update and execute a User Experience Research Plan that defines the testing methodologies for different product phases (discovery, definition, testing and monitoring)
• Plan, gather, and analyze data-based insights through survey design, in-person workshops and focus groups, usability testing, experimentation and A / B and multivariate testing
• Compile finished, well-documented and rigorous research findings to deliver meaningful and actionable insights for stakeholders
• Own UX research and run multiple streams of work at one time
• Set up and facilitate in-person and virtual research sessions, including logistics
• Work closely with UX designers and developers to turn user research findings into valuable product and service features

MANDATORY SKILLS :

A / B testing and accessibility testing.

o Over generalizing results

o Biased methodology or conclusions

o Correlation does not imply causation

o Not considering other related factors

o Not understanding or validating data sources