Talent.com
Application Sustain & Operations Engineer

Application Sustain & Operations Engineer

PepsiCoUSA, Texas, Plano
2 days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

Role is responsible for ensuring the overall stability of production application. Reliability, availability, scalability, and efficiency of our production systems and platforms. The Operations Engineer will collaborate with cross-functional teams-including Software Engineering, Service Reliability, Infrastructure, and Business Operations-to streamline processes, manage day-to-day operations, monitor system health, and quickly resolve incidents.

The ideal candidate must be skilled in problem-solving, process automation, and root cause analysis, with a passion for operational excellence and continuous improvement.

Responsibilities

System Reliability & Availability :

  • Ensure production systems, applications, and infrastructure are reliable, performant, and available within agreed SLAs / OLAs.

Incident & Problem Management :

  • Lead troubleshooting of critical incidents and drive timely resolution as part of Incident Management. Ensure the Root Cause Analysis is performed and help coordinate the implement permanent fixes on a timely basis.
  • Analyze priority incidents to generate insights and identify gaps in the alerting mechanisms.
  • Analyze market-specific issues and conduct comparative studies to determine why certain problems occur only in specific markets.
  • Monitoring & Alerting :

  • Partner with the Service Reliability Engineering team to identify, develop and maintain proactive monitoring, alerting, and health checks to detect and prevent issues before business impact.
  • Assist the SRE team in identifying critical health checks for order flow, Order journey and user journeys to enable dedicated notifications for key steps.
  • Deployment & Change Operations :

  • Partner with the Software Engineering team to support safe, efficient deployments and configuration changes, ensuring minimal disruption to business operations.
  • Provide insights on system performance and capacity trends; provide recommendations to the Software Engineering to implement improvements for scalability and efficiency.
  • Automation & Continuous Improvement :

  • Identify manual operational tasks and automate processes to increase efficiency, reduce errors, and improve response times.
  • Identify recurring data anomalies through analysis and assist in determining effective technical and process-related solutions.
  • Review L2 team's manual processes to uncover automation opportunities and implement technology-specific solutions aimed at improving productivity.
  • Collaboration with Engineering & Product Teams :

  • Partner with development, infrastructure, and reliability engineering teams to design and deliver operable, scalable, and resilient solutions.
  • Operational Excellence & Documentation :

  • Maintain runbooks, SOPs, and technical documentation; uphold IT controls, compliance, and audit readiness.
  • Risk & Security Management :

  • Enforce operational security best practices, support vulnerability remediation, and contribute to disaster recovery and business continuity planning.
  • Compensation and Benefits :

  • The expected compensation range for this position is between $89,000 - $149,000.
  • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
  • Bonus based on performance and eligibility target payout is 10% of annual salary paid out annually.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility : Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
  • Qualifications

  • Bachelor's degree in computer science, Information Technology, Engineering, or a related field (or equivalent experience).
  • 5+ years of experience in operations engineering, site reliability engineering, or systems administration.
  • Strong knowledge of Linux / Unix and / or Windows server environments.
  • Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Datadog, Splunk, Nagios, AppDynamics, Full Story, Ignio).
  • Proficiency in at least one scripting / programming language (e.g., Python, Bash, PowerShell).
  • Familiarity with CI / CD pipelines, deployment automation, and configuration management (e.g., Jenkins, Ansible, Puppet, Chef).
  • Database - MySQL, MongoDB, Cassandra, Couchbase
  • Understanding of networking fundamentals (DNS, TCP / IP, load balancing, firewalls).
  • Hands-on experience with cloud platforms (AWS, Azure, GCP).
  • Experience working with Service Now.
  • EEO Statement

    Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

    All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

    PepsiCo is an Equal Opportunity Employer : Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age.

    If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

    Please view our Pay Transparency Statement.

    Create a job alert for this search

    Application Engineer • USA, Texas, Plano

    Related jobs
    • Promoted
    Manager, CSBD Operations

    Manager, CSBD Operations

    MCKESSONIrving, TX, United States
    Full-time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show moreLast updated: 5 days ago
    • Promoted
    Application Engineer

    Application Engineer

    Central States IndustrialGrand Prairie, TX, United States
    Full-time
    CSI provides hygienic pumps, valves, fittings, and heat exchangers to industrial companies and industrial service providers. We are searching for a qualified candidate that has the ability and passi...Show moreLast updated: 30+ days ago
    • Promoted
    Sr Application Engineer - Remote

    Sr Application Engineer - Remote

    CBREDallas, TX, United States
    Remote
    Full-time
    Sr Application Engineer - Remote.Data & Analytics, Digital & Technology / Information Technology, Project Management.Dallas - Texas - United States of America, Phoenix - Arizona - United States of Am...Show moreLast updated: 30+ days ago
    • Promoted
    Business Operations & Development Manager

    Business Operations & Development Manager

    Menzies Philanthropic FoundationLittle Elm, TX, United States
    Full-time
    The Business Operations & Development Manager will be instrumental in driving the operational efficiency and strategic growth of MySource Network. Working closely with the Product Manager and key st...Show moreLast updated: 4 days ago
    • Promoted
    Cloud Engineer III

    Cloud Engineer III

    INSPYR SolutionsIrving, TX, United States
    Temporary
    US Citizen, GC Holders or Authorized to Work in the U.Automate the provisioning of cloud environments through "pipeline engineering" using Terraform, Chef, Puppet, and other tools.Research, analyze...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Application Engineer

    Application Engineer

    Vinson Process ControlsLewisville, TX, United States
    Full-time
    Final Control Application Engineer.Vinson is a leading distributor of industrial process control, pressure protection, control systems, and services in the southwest region of the US including Nort...Show moreLast updated: 15 hours ago
    • Promoted
    Project Manager / Data

    Project Manager / Data

    Bering Straits Native CorporationRandolph, TX, US
    Full-time
    SUMMARY Bering Global Solutions (BGS), LLC, a company within the BSNC family, is seeking a full-time Project Manager / Data to supervise day-to-day operations of a human performance (HP) program supp...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Water Resources Engineer

    Water Resources Engineer

    moonrise.Collin County, TX, US
    Permanent
    Review submitted flood insurance revisions and evaluate submitted engineering hydrologic and hydraulic (H&H) analyses to ensure that the analyses are technically accurate.Use AutoCAD and Civil ...Show moreLast updated: 6 hours ago
    • Promoted
    Cloud Development Engineer III

    Cloud Development Engineer III

    Elevance HealthGrand Prairie, TX, United States
    Full-time
    Cloud Development Engineer III.Atlanta, GA; Richmond, VA; Indianapolis, IN; Mason, OH; Grand Prairie, TX (preferred).This role requires associates to be in-office 1 - 2 days per week, fostering col...Show moreLast updated: 4 days ago
    • Promoted
    Lead Generation Specialist

    Lead Generation Specialist

    HARLOW PAYMENTS TEXASRockwall, TX, US
    Full-time
    Harlow Payments is based in Heath, Texas and specializes in providing innovative payment solutions for businesses of all sizes. Our goal is to empower merchants with the tools they need to process p...Show moreLast updated: 30+ days ago
    • Promoted
    Professional Engineer

    Professional Engineer

    The Encompass GroupVan Alstyne, TX, US
    Full-time
    The Encompass Group is proud to represent a highly reputable construction contractor.In business since 1975, this company provides. With divisions in Florida and Texas and projects extending across ...Show moreLast updated: 2 days ago
    • Promoted
    L3 SOC Engineer

    L3 SOC Engineer

    Echo IT Solutions, Inc.Farmers Branch, TX, United States
    Full-time
    We need hands-on experience , PERSON RESOLVING l2 / 3 tickets NOT guide and mentor.Security incidents and occurrences are tracked, analysed, and reported. Provide security controls such as IDS / IPS, en...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Global Commodity Manager

    Global Commodity Manager

    Recaro Aircraft Seating Americas, Inc.Fate, TX, United States
    Full-time
    Observing, analysing and classifying global procurement markets for various product groups (e.Developing and implementing the global strategy, taking internal and external factors into account.Defi...Show moreLast updated: 2 hours ago
    • Promoted
    SCOM Engineer

    SCOM Engineer

    Talent HiresPlano, TX, US
    Full-time
    Role Description : Must Have Technical Functional Skills Extensive experience with Microsoft SCOM 2016 and 2019, including management pack development customization and alert tuning.Proven track rec...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Openshift Lead Engineer

    Openshift Lead Engineer

    CompunnelDallas, TX, United States
    Full-time
    We are seeking a highly skilled Senior Technology Engineer to lead and support our cloud technology initiatives, driving the development and rollout of new applications, tools, platforms, and servi...Show moreLast updated: 15 hours ago
    • Promoted
    Application Production Support Engineer (Plano)

    Application Production Support Engineer (Plano)

    Manpower Group Inc.Plano, TX, United States
    Full-time
    Application Production Support Engineer.Production Support team member for Global Banking applications.Respond to requests for application support from business, operations, and interfacing applica...Show moreLast updated: 4 days ago
    • Promoted
    Advanced Rework Process Engineer II

    Advanced Rework Process Engineer II

    RaytheonMcKinney, TX, United States
    Full-time
    TX190 : 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USA.Person, or Immigration Status Requirements : . At Raytheon, the foundation of everything we do is rooted in our val...Show moreLast updated: 21 days ago
    • Promoted
    Sr Applications Engineer

    Sr Applications Engineer

    Axcelis TechnologiesDallas, TX, United States
    Full-time
    Overview; Applications engineers are involved in assisting customers in setting up processes on Axcelis ion implantation and rapid thermal processing equipment. The positions require many of the sam...Show moreLast updated: 30+ days ago