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Billing and Finance Specialist
Billing and Finance SpecialistNorthwest Passage Ltd • Webster, WI, US
Billing and Finance Specialist

Billing and Finance Specialist

Northwest Passage Ltd • Webster, WI, US
12 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Us

At Northwest Passage, we focus on mental health and wellness through the adoption of our PassageWay Elements : Nature, Recreation, Relaxation, Nutrition, Exercise, Relationships, Service, and Spirit. These elements are central to our approach, combining traditional mental health treatment with arts, education, nature-based therapy, and experiential opportunities. Since 1978, we've been dedicated to providing high-quality care in a community dedicated in hope, recovery, and wellness. Our facilities in Northwest Wisconsin offer a peaceful environment for our clients and staff, with easy access to activities and resources near Minneapolis, St. Paul, Duluth, and Eau Claire.

Northwest Passage proudly serves individuals from diverse backgrounds, cultures, and experiences, and we are committed to providing an environment where all feel welcomed and supported. Northwest Passage looks to build our team with candidates who are dedicated to providing exceptional care and support to all of our clients, demonstrating resilience, determination, collaboration, teamwork, and a strong work ethic. At Northwest Passage, you will foster hope through your involvement in the healing process. Guided by the PassageWay Elements, we strive to create a positive environment for growth and wellness for both our clients and staff.

Position Description

The Billing & Finance Support Specialist supports Northwest Passage’s growing finance and clinical operations, focusing on Clinical Billing and Finance Operations (AR / AP).

Reporting to the Finance Manager, this position works closely with internal teams and a third-party billing partner to ensure accuracy, efficiency, and communication throughout the revenue cycle. The role also assists with accounts payable, receivable, reconciliations, and audit preparation.

As Northwest Passage expands into a new outpatient clinic, this position helps establish consistent billing and finance procedures while contributing to an organization with over 45 years of trusted behavioral health experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Clinical Billing & Claims Support

  • Help develop and maintain billing SOPs and workflows in coordination with internal teams and the third-party billing provider.
  • Serve as billing liaison, ensuring clear communication and timely issue resolution.
  • Verify intake information for completeness and billing accuracy.
  • Track and review claims, payments, and denials to ensure compliance.
  • Perform quality checks on billing data and assist with reconciliations.
  • Stay informed on payer, Medicaid, and insurance billing requirements.

Finance Support : AR / AP

  • Support day-to-day accounts payable and receivable processing.
  • Process vendor invoices and payments with proper coding and approvals.
  • Post payments, track balances, and assist with month-end close.
  • Maintain vendor and client records for accuracy and timely payments.
  • Support housing-related accounting (leases, rent, stipends).
  • Assist with audits, reconciliations, and financial documentation.
  • Collaborate with HR and program teams to ensure accurate expense tracking.

    • General Duties

  • Respond promptly to internal and external inquiries.
  • Maintain data integrity in financial and clinical systems.
  • Support process improvements and other finance or administrative duties as assigned.

    • Qualifications

  • High school diploma or equivalent required; associate’s degree in Accounting, Finance, or Healthcare Administration preferred.
  • Two (2)+ years of experience in billing, AR / AP, or finance support, ideally in a healthcare or behavioral health setting.
  • Experience with healthcare billing systems, including Medicaid and commercial payers.
  • Knowledge of medical billing codes, modifiers, and authorization processes.
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and accounting or billing software.
  • Strong attention to detail, organization, and time management.
  • Ability to prioritize tasks and manage multiple responsibilities.
  • Effective communication and collaboration skills.
  • Familiarity with HIPAA and confidentiality standards.

    • Values

    In addition to responsibilities and qualifications, ideal candidates will show an understanding of and an ongoing dedication to actively applying Northwest Passage's values, which are embedded into each role :

  • Quality & Adaptability
  • Respect & Compassion
  • Leadership & Courage
  • Connection & Well-being

    • Benefits

  • Health Insurance (no deductible)
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Retirement Savings
  • Employer-Paid Short-Term Disability Insurance
  • Paid Parental Leave
  • Employer-Paid Life Insurance
  • Employee Assistance Program (mental health benefit)
  • Longevity Benefit
  • Voluntary Group Ancillary Offerings (Life and AD&D, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity Insurance)

    • Northwest Passage is an equal employment opportunity employer.

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