Senior Client Account Manager, Large Customer Sales (Tech)
We are looking for a Senior Client Account Manager for the Tech vertical of our Large Customer Sales team. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
This role is required to be based out of Los Angeles or San Francisco.
Responsibilities :
- Collaborate closely with Client Partners to meet and exceed your client's marketing goals
- Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
- Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
- Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
- Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform
- Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
- Proactively seek and represent client needs and asks to cross-functional stakeholders
- Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Required Qualifications :
8+ years of experience in advertising sales and account managementStrong understanding of customer marketing funnel and traditional marketing ecosystemExpertise with performance / direct response campaignsComfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factorsUnderstanding of Digital measurement, tracking fundamentals and mobile measurement partnersTenacious and entrepreneurial approach to working through product, process, and client challengesExperience cultivating strong relationships with external partnersExceptional communication and interpersonal skillsAbility to work in a fast-paced and unstructured work environmentHigh attention to detailProficiency in Excel preferredBA / BS degree or equivalent work experienceBenefits :
Comprehensive Healthcare Benefits401k MatchingWorkspace benefits for your home officePersonal & Professional development fundsFamily Planning SupportFlexible Vacation (please use them!) & Reddit Global Wellness Days4+ months paid Parental LeavePaid Volunteer time off