Talent.com
Client Success Manager

Client Success Manager

Farmer EnterprisesAustin, TX, US
28 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Client Success Manager – Food Production / Protein Industry

We’re seeking a Client Success Manager (CSM) with experience in the protein and food production industry — someone who’s worked in or closely with production plants (pork, poultry, beef, or turkey) and understands how these operations run.

In this role, you’ll manage key client relationships, oversee service delivery, and ensure satisfaction across our top accounts in the protein sector. You’ll act as the strategic partner connecting clients’ business goals with our workforce and service solutions, helping them succeed while driving mutual growth.

This is a client-facing, relationship-driven position that is perfect for someone who thrives in dynamic, production-oriented environments and understands the language of plant operations, HR, and compliance teams.

Why You’ll Love Working Here

  • Hybrid work schedule in Austin, TX
  • Opportunity to make an impact by supporting America’s protein production industry.
  • Growth potential as the client base expands across the food production sector.
  • Annual discretionary bonus potential
  • 401(k) with company match (up to 4% total)
  • Health, dental, and vision insurance
  • 15 days of PTO (plus 1 additional day / year after 3 years)
  • Paid holidays
  • 1-month sabbatical after 5 years
  • Gym membership reimbursement
  • Home office setup stipend

Compensation : $75,000

Responsibilities :

Client Relationship & Account Management

  • Serve as the main point of contact for assigned protein / food production clients.
  • Build trusted relationships with decision-makers and plant leadership teams.
  • Advocate for client needs and ensure internal teams deliver on expectations.
  • Onboarding & Engagement

  • Lead onboarding of new accounts — ensuring documentation, CRM setup, and smooth handoffs.
  • Develop tailored engagement strategies that align with client goals and production cycles.
  • Growth & Retention

  • Develop strategic account plans to drive renewals, cross-sells, and referrals.
  • Identify new opportunities that align with client workforce and compliance needs.
  • Conduct regular business reviews with clients to plan for future growth.
  • Performance & Reporting

  • Track client health, satisfaction, and revenue trends.
  • Maintain accurate CRM records and deliver actionable insights to leadership.
  • Industry Expertise

  • Stay up-to-date on protein / food production trends, compliance, and workforce challenges.
  • Share insights with clients to strengthen long-term partnerships and trust.
  • Qualifications :

    What We’re Looking For

  • Industry Experience : 5+ years in the protein or food production industry (pork, chicken, beef, turkey, or related).
  • Client Success / Account Management : Proven ability to manage and grow key accounts.
  • Strategic Thinker : Comfortable developing long-term plans for client success and retention.
  • Relationship Builder : Skilled communicator who builds rapport with all levels — from plant managers to executives.
  • Bonus : Familiarity with immigration, workforce, or visa programs supporting production environments.
  • Education & Skills

  • Bachelor’s degree in Business, Communications, or a related field.
  • Strong written, verbal, and presentation skills.
  • Proficiency with CRM systems and Microsoft Office Suite.
  • Highly organized, detail-oriented, and proactive in solving client challenges.
  • About Company

    Farmer Enterprises is a nationally recognized leader in workforce solutions, assisting employers across industries in navigating complex workforce, immigration, and compliance challenges. We are the parent company of Farmer Law PC , AW Labor Solutions , and Reliable Labor , enabling us to deliver comprehensive, end-to-end workforce services, all under one roof. At Farmer Enterprises, we pride ourselves on combining deep expertise with an enterprising spirit. Our team is known for its client-first attitude, collaborative culture, and dedication to continuous improvement. We are experiencing rapid growth and are seeking team members who are eager to grow with us.

    Create a job alert for this search

    Client Manager • Austin, TX, US

    Related jobs
    • Promoted
    Senior Manager, Client Success

    Senior Manager, Client Success

    Luxury PresenceAustin, TX, US
    Full-time
    Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptio...Show moreLast updated: 17 days ago
    • Promoted
    Customer Success Manager (Hyper Scale)

    Customer Success Manager (Hyper Scale)

    Austin StaffingAustin, TX, US
    Full-time
    Consultant - Customer Success Manager.The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement wit...Show moreLast updated: 5 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    EOSAustin, TX, US
    Full-time
    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-think...Show moreLast updated: 19 days ago
    • Promoted
    Manager, Digital Client Success

    Manager, Digital Client Success

    Luxury PresenceAustin, TX, US
    Full-time
    Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptio...Show moreLast updated: 25 days ago
    • Promoted
    Manager, Customer Success

    Manager, Customer Success

    CaptivateIQAustin, TX, US
    Full-time
    CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.We started by revolutionizing incentive compensation management, and now we're expanding our platform ...Show moreLast updated: 25 days ago
    • Promoted
    Client Success Specialist

    Client Success Specialist

    WeInfuseAustin, TX, US
    Full-time
    Great organizations are made of great people, and we're looking to fill a Client Success Specialist role on our growing team. The primary responsibility is providing excellent support to our new...Show moreLast updated: 25 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    UserpilotAustin, TX, US
    Full-time
    Userpilot helps teams personalize the product experience at scale.With a fully customizable product experience layer that sits on top of the UI, product teams can quickly create contextual user exp...Show moreLast updated: 18 days ago
    • Promoted
    Client Success Manager

    Client Success Manager

    TradeJobsWorkForce78724 Austin, TX, US
    Full-time
    Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Success Manager

    Client Success Manager

    BazaarvoiceAustin, TX, US
    Full-time
    At Bazaarvoice, we create smart shopping experiences.Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers wit...Show moreLast updated: 17 days ago
    • Promoted
    Account Manager - Client Success Team

    Account Manager - Client Success Team

    SubsplashAustin, TX, US
    Full-time
    Account Manager - Client Success Team.Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 14,000+ client...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager (SaaS | Construction Tech)

    Customer Success Manager (SaaS | Construction Tech)

    BuildPassAustin, TX, US
    Full-time
    In-Person / Hybrid Opportunities | Austin, TX, United States.At BuildPass, we’re building the world’s smartest operating system for construction to drive safer, more efficient job sites...Show moreLast updated: 30+ days ago
    • Promoted
    Client Success Manager II

    Client Success Manager II

    Luxury PresenceAustin, TX, US
    Full-time
    Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptio...Show moreLast updated: 4 days ago
    • Promoted
    Director of Client Success

    Director of Client Success

    Clayton ServicesAustin, TX, United States
    Permanent +1
    Clayton Services is searching for a.Medical, dental, vision, 401k, PTO, and more.Director of Client Success Responsibilities : . Define and document the complete client engagement journey, spanning fr...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    ZendeskAustin, TX, US
    Full-time
    Customer Success Manager (CSM) Job Description - Enterprise.We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Client Success Manager

    Client Success Manager

    SteerAustin, TX, US
    Full-time
    Steer offers a suite of software tools for today's automotive repair shop.We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-eff...Show moreLast updated: 15 hours ago
    Client Success Manager | 100% Remote

    Client Success Manager | 100% Remote

    The Blue Haven LifeAustin, TX, us
    Remote
    Full-time
    Quick Apply
    We’re looking for self-driven individuals to join our growing remote team as.You’ll help clients explore personalized solutions, educate them on available options, and provide ongoing support.This ...Show moreLast updated: 18 days ago
    • Promoted
    Client Success Associate

    Client Success Associate

    Arrive LogisticsAustin, TX, US
    Full-time
    Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team a...Show moreLast updated: 25 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    CaptivateIQAustin, TX, US
    Full-time
    CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.We started by revolutionizing incentive compensation management, and now we're expanding our platform ...Show moreLast updated: 24 days ago