Client Services Associate

A company is looking for a Client Services Associate I to support clients and account managers in navigating inquiries and issues.

Key Responsibilities

Manage individual case load to ensure timely responses to requests

Analyze information to determine necessary client changes and address enrollment or eligibility questions

Collaborate with internal and external partners to resolve client / member issues and improve processes

Required Qualifications

2+ years of Member or Client Service experience

5 years of related pharmacy work experience preferred

Strong organizational and multi-tasking skills

Pharmacy / Healthcare related experience preferred

Two years of college preferred