Centralized Business Account Executive
The Centralized Business Account Executive partners with business owners to understand their technology needs and provide creative solutions to drive revenue growth. In this role, you will be responsible for developing relationships with new and existing business, driving sales, and providing the best customer experience possible. This position can be filled in SD, ND, or KS.
Responsibilities :
- Manage a portfolio of accounts and develop new business opportunities through inbound-outbound calls, emails, and chats.
- Retain customers by understanding their concerns and develop solutions to maintain their business.
- Leverage multiple systems and tools to complete the sales process.
- Research clients current and future technology needs to support business objectives and goals.
- Execute sales strategies and best practices to achieve revenue targets.
- Collaborate with cross-functional teams to ensure customer satisfaction by delivering qualified solutions that meet the clients needs.
- Maintain accurate records of sales activities and customer interactions.
- Accurately complete sales order for fulfillment team for installations next steps.
- Stay up to date with industry trends and best practices.
- Model Midcos mission, vision, values, ethos, and leadership success drivers, and inspire others to do the same.
- Ensure customer privacy by adhering to Midcos privacy guidelines while actively following Midco policies and procedures.
- Maintain reliable and predictable attendance as required by the position.
- Perform other duties as assigned.
Note : Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.
Required Qualifications :
High school diploma or GED required.Proven track record of success providing excellent customer service.Preferred Qualifications :
1+ years of experience in inside sales or account management.Familiarity with a CRM software and Microsoft Office Suite is a plus.Work Environment :
Inbound Call Center Environment, wearing a headset.Must remain at workstation for long periods of time.Extremely time sensitive to meet customer demand.Employees may be required to work more than 40 hours per week.Physical Demands :