Oracle Cloud Platform Manager

NOT OPEN TO 3rd parties.

Must be USC or GC as this is a full time role with no sponsorship

The Oracle Cloud Platform Manager is accountable to ensure the delivery and orchestration of operational service activities for the Oracle ERP application landscape. This includes ownership of platform governance, ensuring strict adherence to regulatory compliance, internal controls, and continuous improvement in accordance with corporate standards. Coordinates and mobilizes internal resources and external 3rd party services for the effective delivery and operational performance of the services / applications in scope ensuring continuous improvement and compliance with internal standards.

We are looking for a highly motivated and experienced individual who possesses excellent Oracle technical skills and a strong passion for delivering high-quality services. The ideal candidate will have a solid understanding of the Oracle Infrastructure and integration layers and a proven track record of providing effective support and troubleshooting services in Oracle Fusion security.

Essential Functions

Platform Maintenance and Optimization

• Manages Oracle ERP application operational activities in cooperation with IT and service providers. Operational activities include application patching and scheduled upgrade end to end readiness and execution and engaging and coordinating with other application teams to ensure minimal impacts to Oracle platforms
• Communication of maintenance, planned and unplanned downtime is delivered a timely and streamlined manner
• Is responsible to ensure optimal service availability and service performance of Oracle applications (Fusion Cloud, OIC and Oracle EBS WMS) and trouble shoot the issues to define root cause and temporary / permanent solution
• Is accountable for platform maintenance and upgrades and ensuring standard change management processes are followed
• Develop and maintain technical documentation and standard operating procedures.
• Support with User Administration activities such as adding / modifying user accounts, adding / removing roles, assigning data security context and assigning profiles
• Conduct periodic reviews and audits of user access to detect and resolve any unauthorized access and ensure the new joiner, mover, leaver processes are efficient
• Document and audit security controls and support external audits to ensure regulatory compliance

Incident and Request Management

Software Vendor and Service Provider management

Change Management & Release Coordination

Minimum Education, Knowledge, Skills, and Abilities