Outside Sales Representative

Overview

The Outside Sales Representative is responsible for promoting and selling the company’s products and services to new and existing clients. Duties include quoting customers, processing and tracking orders, and maintaining strong customer relationships. This position also includes inside sales responsibilities, requiring the representative to work in the office as needed to support sales operations and customer service.

Responsibilities

• Maintaining and expanding customer database.
• Attending sales group meetings.
• Capturing accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers regarding current relative market information and capturing relative feedback.
• Obtain and provide feedback on competitor pricing / equipment to management.
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base.
• Manage a database of potential customers and contact them on a regular basis for new opportunities.
• Note suggestions or complaints and communicate to the quality / operations group.
• Utilize CRM Software to keep track of important customer touches.
• Support the quality system of the company.
• Must be willing to work on-site as needed.
• Other duties as assigned.

Qualifications

Education & Experience :

Other :

Disclaimer : The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.