Sales Associate, Holiday Seasonal, Rochester- West Elm

Sales Associate

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You're excited about this opportunity because you will...

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions

Assist customers with special services including : gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders

Utilize effective selling techniques to build multiple sales and increase productivity

Demonstrate comprehensive product knowledge, including features and benefits

Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges

Assist in implementation and maintenance of visual merchandise presentation, signage and lighting

Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed

Process, ticket, and restock merchandise as needed

Perform other duties as assigned by management

Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

We're passionate about our internal and external clients and live / breathe the client experience

We get to be creative daily

A smart, experienced leadership team that wants to do it right and is open to new ideas

We believe in autonomy and reward taking initiative

We have fun!

We're excited about you because...

Know what questions to ask your customers in order to understand their personal cooking style & needs

Enjoy discovering the customer's style, lifestyle & story to connect them to the right products

Most successful when provided with clearly defined daily sales goals & metrics

High school diploma or equivalent preferred

1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

Proven ability to prioritize and handle multiple tasks simultaneously

Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend

Physical Requirements :

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be : $16.00 - $17.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for :