Overnight Customer Service
Planet FitnessWorcester, MA, US30+ days ago
Job type
- Full-time
Job descriptionCustomer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma / GED equivalent required. Must be 18 years of age or older. Continual standing and walking during shift. Continual talking in person or on the phone during shift. Ability to work 3rd shift (overnights). Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
Overnight Closer (Member Services Representative)
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for assisting in the cleanliness of the facility. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Benefits
Free uniforms, opportunity for advancement, training & development
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Assist in thoroughly cleaning and sanitizing restrooms, locker room areas, fitness equipment and gym floor.
- Close shift for that business day.
Qualifications / Requirements
Physical Demands
Compensation : $16.25 per hour
Create a job alert for this search
Customer Service • Worcester, MA, US
Related jobs
Job Opportunity : Customer Service Associate.As an important part of our team, Customer Service Associates impact all areas of the customer experience.
As the name suggests, your main priority is to ...Show moreLast updated: 30+ days ago Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago 
At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities.Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the prem...Show moreLast updated: 30+ days ago Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,...Show moreLast updated: 30+ days ago 
Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 30+ days ago Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 12 days ago Deliver friendly customer service, help customers shop our store, and find what they're Looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 30+ days ago Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 22 days ago 
Evening, Overnight (Including Weekends).Our Overnight Grocery team works behind the scenes and plays an integral part in supporting our store’s daytime operations.
As part of this team, you&rs...Show moreLast updated: 30+ days ago Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago 
Now Hiring for Guest Service Overnight Associates - Full-time and / or Part-time.With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers an...Show moreLast updated: 30+ days ago
Front Desk Receptionist - Part-Time Evenings.Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preve...Show moreLast updated: 30+ days ago Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 22 days ago Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 30+ days ago Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 19 days ago Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Associate - Dinner / Close Shift
Raising Cane'sMethuen, MA, USFull-time
- Promoted
Member Services Representative part time including Saturdays
Planet FitnessLeominster, MA, USPart-time
- Promoted
Unit Secretary 24H Evenings Flex Unit
UMass Memorial HealthLeominster, MA, USFull-time
- Promoted
Member Services Representative Weekends
Planet FitnessTewksbury, MA, USFull-time
- Promoted
Customer Service Associate - Morning & Lunch Shift
Raising Cane'sMarlborough, MA, USFull-time
- Promoted
Retail- Service Team Member EARLY MORNING
MichaelsNashua, NH, USFull-time
- Promoted
Service Team Member 9am-5pm
MichaelsChelmsford, MA, USFull-time
- Promoted
Seasonal Part Time Cashier Nights and weekends
MichaelsMillbury, MA, USFull-time +1
- Promoted
PT $15 Seasonal Cashier 5p-9p, Weekends included
MichaelsNorthborough, MA, USFull-time
- Promoted
Overnight Associate
Wegmans Food MarketsNorthborough, MA, USPart-time
- Promoted
Member Services Representative - Weekday Closer
Planet FitnessLeominster, MA, USFull-time
- Promoted
Guest Service Associate / Cashier Overnight - Alltown Fresh
Global Partners LPHopkinton, MA, United StatesFull-time +1
- Promoted
Front Desk Receptionist - Part-Time evenings
Community Health ConnectionsGardner, MA, USPart-time
- Promoted
PT $15hr Seasonal Cashier 1p-5p, Weekends included
MichaelsNorthborough, MA, USFull-time +1
- Promoted
Seasonal Service Team Member - Part Time (Shifts between 8AM-10PM)
MichaelsMansfield, MA, USFull-time +1
- Promoted
Weekday & Weekend Opener - Member Services Representative
Planet FitnessFoxboro, MA, USFull-time
- Promoted
Member Service Representative - Weekday Opener
Planet FitnessTownsend, MA, USFull-time
- Promoted
Retail- Service Team Member EVENINGS
MichaelsNashua, NH, USFull-time +1