Project Coordinator

Project Coordinator

Full-time position available with Haworth's largest, global contract furniture dealer. Established in 1981, we are a 2nd generation, family-owned company looking for the ideal candidate to join our team.

Project Coordinators own the order placement of all projects as well as handling all back-office activity for the Sales Support department. The coordinator's primary responsibility is supporting Sales Coordinators to place orders and manage all post-order project-related tasks, such as placing orders, coordinating service work (warranty), factory interface, handling questions / issues regarding lead times and ship dates, and order close-out. Project Coordinators are responsible for the entire sales order fulfillment process, including management of customer orders from order entry through pre-installation, providing support to sales personnel, and accurate / timely service to customers.

Responsibilities and Duties :

• Order Preparation

Reviews and proofs order for basic information (ship to, bill to, contract number, etc.), accuracy and completeness

Disperses order information to appropriate internal and external personnel (sales staff, operations, customer, etc.)

Prepares installation / delivery packet for operations (install drawings, delivery tickets, etc.)

Participate in team meetings as scheduled.

Qualifications and Skills :

3 to 5 years of experience in customer service-related field

Moderate to a high level of product knowledge