Field Service Technician - (PLC, HMI, VFD)

Leading Automation Company offering, 401K with Company Match, Great Health Benefits, Generous PTO plan

This Jobot Job is hosted by : Robert Donohue

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Salary : $30 - $35 per hour

A bit about us :

Join Our Team as a Field Service Technician

Company Overview :

As an international leader in the automation industry, we are expanding our team and seeking dedicated Field Service Technicians. This role involves significant travel—up to 90%—including overnight stays and occasional weekends.

Pay rates will be vary by experience and location.

Key Responsibilities :

• Field Service Operations : Perform installations, commissioning, emergency repairs, preventive maintenance, audits, retrofits, and training at customer sites.
• Technical Modifications : Execute mechanical and electrical modifications, including PLC programming and servo drive configuration.
• Customer Engagement : Conduct site meetings to explain job scope, review work completed, and train customer personnel on equipment operation, functionality, and maintenance.
• Service Excellence : Meet service delivery objectives such as response time, first-time fix rates, and customer satisfaction.
• Communication : Effectively communicate with field service management and internal support teams to address and resolve customer issues.
• Feedback and Collaboration : Provide equipment reliability feedback to quality engineering and collaborate on enhancements.
• Compliance and Documentation : Adhere to industry, company, and customer safety standards. Ensure timely and accurate completion of paperwork, timesheets, CRM entries, and expense reports.
• Technical Support : Occasionally perform technical support, final assurance, or other tasks at Lifecycle Services headquarters.

What We Offer :

Why join us?

Company Benefits :

Job Details

Qualifications :

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