Supply Chain Coordinator

Job Tasks and Business Decisions :

• Contact person for customers regarding managing national and international shipments (Ex, warehouse or drop shipments) and general customer communication
• Order Management – PO acceptance, confirmation of shipping date
• Review inventory to match outbound orders and forecasted sales
• Receive inventory into our internal ERP system, assist with EOM inventory as needed
• Update and manage outbound order reports to customers, and provide updates as needed
• Review inventory levels, support the Supply Chain Manager and Business Management with inventory replenishment
• Process customer orders and draft shipping documents under country-specific requirements, as well as national and international laws and regulations
• Forward shipment confirmations and shipping documents to customers for all completed orders
• Assist accounting with invoicing (goods receipt) of all completed orders
• Handle freight inquiries and coordinate with carriers and forwarders regarding loading and delivery dates; arrange freight coverage, manage carrier relationships, and independently onboard new carriers and brokers, including completing the required setup documentation.
• Participate in periodic relationship reviews (audits, order accuracy, etc)
• Assume responsibility for order issues and questions that arise after the Cincinnati office closes for the day, and provide support where needed on both the bulk and warehouse side
• Provide excellent service to our various customers, carriers, facilities, and business partners

Required Experience regarding the Job :

Bachelor's Degree in Business, Supply Chain, or related field

An Associate's Degree or High School Diploma may be considered with adequate, relevant experience in a similar or related field (3+ years)

Customer Service, Data entry experience, and Inventory management experience

Warehouse / Terminal order fulfilment, inventory replenishment experience

Good math aptitude, strong computer skills, specifically Microsoft Excel

Independently motivated to produce results

Must have strong multi-tasking, problem-solving, and time management skills, complemented by an organized and structured way of working, a proactive and accountable mindset, and openness to digital tools and data-driven decision making.

Ability to work in an empowered team environment, including the ability to effectively communicate, share information, resolve issues, and give and receive both positive and negative feedback in a respectful and professional manner

Effectively interact with all levels in the organization, both domestically and internationally

Preferred :

SAP or other ERP system experience

Import / Export experience

Bilingual – fluent in Spanish

Benefits :

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Free parking

Health insurance

Health savings account

Life insurance

On-site gym

Paid time off

Parental leave

Professional development assistance

Tuition reimbursement

Vision insurance