Server

Job Description

Job Description

Job Title : Server

Department / Location : FOH / Olio Italian

Supervisor : General Manager / Hospitality Manager / Assistant Managers

Compensation : Hourly Wage + Tips (Tip Pool)

Company : Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order.

Job Description : The AM Server is responsible for providing an excellent dining experience to guests of Olio Italian, explaining our concept to newcomers, knowledgeably guiding our guests through our menu offerings, demonstrating salesmanship and dedication to guest satisfaction.

Job Purpose : To ensure guest satisfaction during their dining experience during 1st shift, by providing genuine hospitality and maintaining a clean and safe dining space for guests to enjoy.

Job Qualifications :

• Ability to accurately exchange currency with guests
• Ability to bus / pre-bus with or without support staff
• Reliable transportation to and from work
• Works days, nights, holidays and / or weekends as required
• Ability to use concise language to communicate between guests and BOH
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure
• Must have problem solving abilities, be attentive to details and able to multi-task
• Commitment to quality serve and food and beverage quality
• Ability to provide excellent customer service for all tables in Olio Italian
• Has a willingness to learn and master our menu, steps of service, and standards
• Coachability
• Competitive spirit
• Confident, Great Attitude, High Energy and Drive
• Supports the management team and company goals / visions

Job Tasks :

Physical Requirements

Benefits / Perks