ECM Lead Care Manager

Job Description

Job Description

TITLE                         ECM Care Manager, Homeless Youth & High Utilizer Youth

REPORTS TO            ECM Program Director

LOCATION                 Los Angeles County, CA (Hybrid)

ORGANIZATIONAL DESCRIPTION

Established in 1978, Affordable Living for the Aging (ALA) is a nonprofit organization that provides case management and affordable housing for high-acuity populations in Los Angeles.

ECM PROGRAM

Enhanced Care Management is a new, statewide benefit established by the Department of Health Care Services (DHCS) to provide a whole-person approach to care that addresses the clinical and non-clinical circumstances of high-need beneficiaries enrolled in Medi-Cal Managed Care. The goal of the ECM program is to effectively manage the medical and psychosocial needs of these members to ensure a well-managed health condition and minimize the likelihood of preventable hospital admissions and emergency department utilization.

JOB SUMMARY

The Care Manager will serve as the point of contact enrolled members, which include high acuity members experiencing homelessness, mental illness, substance use disoders, or are high utilizers of the emergency system. The LCM will also be the point person for any Homeless and High Utilizer Youth enrolled in the program. The Care Manager is responsible for assessments, development of care plans, and ongoing service delivery to ensure members are able to manage their chronic or complex health conditions.  The Care Manager will support all identified health, behavioral and social needs of enrolled members.

RESPONSIBILITIES

• Provides care management services to enrolled members with a caseload up to 50 members to assist them in managing their complex or chronic health conditions.
• Provide Assessments and Care Plans for newly enrolled members.
• Weekly or bi-weekly meetings with members, based on acuity
• Weekly case conferences with Clinical Supervisor
• Conduct quarterly reassessments for all clients
• Complete case notes in case management program, provide quarterly metrics for external reporting, and any other reports as needed
• Initiate clinical consultations to obtain guidance for difficult members and complex cases.
• Contributes to the upkeeping of the internal Resources Directory.

CARE MANAGEMENT SERVICES INCLUDE, BUT NOT LIMITED TO :

QUALIFICATIONS

ALA offers a competitive benefits package and ALA is committed to a diverse and inclusive workplace. ALA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.