Director Web Strategy

Director Web Strategy

The Web Strategy Director drives Sedgwick's digital presence by transforming market-facing websites into strategic assets that enhance brand visibility and business performance. This role sets the vision for web operations, championing innovation, cross-functional collaboration, and data-driven optimization to deliver seamless digital experiences and measurable outcomes. By aligning web initiatives with strategic objectives, the Web Strategy Director elevates Sedgwick's market impact and establishes a standard of excellence across all digital touchpoints.

Essential responsibilities may include :

• Serving as a visionary leader within the marketing team, managing Sedgwick's portfolio of market-facing websites to cultivate a dynamic brand presence and drive performance.
• Leading transformative web initiatives that enhance brand impact and deliver optimized, data-driven experiences for diverse audiences, contributing to measurable business growth.
• Supporting growth and performance marketing, integrated campaigns, and digital product launches through disciplined project oversight and analytics-driven optimization.
• Guiding a lean, agile team to position Sedgwick's web portfolio as a center of excellence for both B2B and B2C engagement.
• Developing formal operating processes for streamlined web management, prioritization, and quality assurance.
• Establishing robust protocols and frameworks while promoting continuous process improvement.
• Facilitating seamless collaboration across internal teams and external partners, ensuring alignment with strategic business goals.
• Conducting regular analytics reviews and site performance assessments, reporting KPIs and optimization recommendations to senior marketing leadership.
• Managing incoming web-related requests, balancing urgency with strategic business value.
• Partnering with marketing, business, and IT stakeholders to align expectations and deliver optimal solutions.
• Driving accountability by setting clear expectations, monitoring progress, and proactively resolving delivery roadblocks.
• Maintaining documentation and project artifacts to ensure knowledge continuity and compliance with internal standards.
• Performing competitive benchmarking and best-in-class digital assessments to continuously modernize and enhance the organization's web strategy.

Supervisory responsibilities :

Qualifications :

Bachelor's degree in marketing or a related field from an accredited college or university preferred. Ten (10) years of related experience in digital marketing, web strategy, or digital product management, with a strong focus on enterprise-level websites, or equivalent combination of education and experience required.

Skills & Knowledge :

Work Environment :

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory / Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.